Fixed: Computer Freezes When you Switch to Another Account in Windows 8.1, Windows 10

By: Radu Tyrsina
2 minute read

One of the most annoying issues are when your computer screen freezes and you are facing the risk of losing your unsaved work. In this piece we’re going to analyze the problems related to the computer freezing when you switch to another account in Windows 8.1, Windows 10 or Windows Server 2012 R2.
Computer freezes when you switch to another account in Windows 8.1 or Windows Server 2012 R2
There are a bunch of problems related to freezing situations and we have analyzed a good deal of them, here they are:

Quite a bit of freezing problems, heh? Now, to get back to our problem from today. Here’s how the scenario sounds like:

You have at least two accounts on a computer that is running Windows 8.1, Windows RT 8.1, or Windows Server 2012 R2.
You log on to the computer in a landscape orientation.
You change the screen orientation to Landscape (flipped) in Screen Resolution.
You try to switch to another account.
In this scenario, the computer freezes until you perform a cold shutdown to restart the computer.

This problem can be solved by  installing update rollup 2995388, however, there is not hotfix made available for download. The update applies to the following operating systems – Windows Server 2012 R2 versions, Windows 8.1 Enterprise, Windows 8.1 Pro, Windows 8.1 and Windows RT 8.1.

READ ALSO: How to Install Windows 8, Windows 10 on a Mac

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