Mouse going off screen? These 5 quick solutions will fix the issue

By: Elsie Otachi
4 minute read
mouse without borders in windows 10

Whether you’re using a USB mouse device or your laptop’s touchpad, when it suddenly goes off the screen, it’s really annoying.

Most computer users do one of two things: either unplug then plug back the mouse, or change the Synaptics settings for touchpad.

But these quick, basic yet knee-jerk responses, may not always work.

In this case, you’ll want to search for other possible solutions, which we have outlined and described in this article.

A few things to check before you use any of the solutions below:

  • The make and model of your mouse
  • The operating system you’re using (32 or 64 bit)
  • Whether the issue is in all apps or a specific app
  • Whether changing mouse settings like speed helps resolve the issue
  • Whether connecting the mouse on a different computer helps
  • Check if you installed latest drivers for the mouse
  • Check Device Manager for any yellow exclamation mark on your mouse
  • Check if other USB devices work properly

Mouse pointer goes off screen [FIX]

Solution 1: Check your monitor’s projector mode to fix mouse going off screen

If your projector mode is set to ‘extend’, this may cause the mouse to go off the screen. Go to the projector settings and set it to ‘Computer only’. This limits the mouse to end where the screen does.

Go to display settings then press multiple displays, and set it to ‘Show only on 1’.


Solution 2: Boot in Safe Mode and check for the device

Safe mode starts up your computer with limited files and drivers but Windows will still run. To know whether you’re on Safe mode, you’ll see the words at the corners of your screen.

If the mouse issue persists, check whether it occurs while your computer is in Safe mode.

How to get your computer into Safe mode

There are two versions:

  • Safe mode
  • Safe mode with Networking

The two are similar, though the latter includes network drivers and other services necessary to access the web and other computers in the same network.

Follow these steps to start your computer in Safe Mode:

  • Click on Start button
  • Select Settings – the Settings box will open up
  • Click Update & Security
  • Select Recovery from the left pane
  • Go to Advanced startup
  • Click Restart now

fix mouse goes off screen

  • Select Troubleshoot from the choose an option screen, then click Advanced options
  • Go to Startup Settings and click Restart
  • Once your computer restarts, a list of options will come up.

enable safe mode PC fix mouse goes off screen

  • Choose 4 or F4 to start your computer in Safe Mode

A quicker way to get into Safe Mode is to restart your computer then do the following:

  • From the Choose an option screen, select Troubleshoot>Advanced options>Startup Settings>Restart
  • Once your computer restarts, a list of options will come up.
  • Choose 4 or F4 to start your computer in Safe Mode

If the mouse problem isn’t there while in Safe mode, then your default settings and basic drivers are not contributing to the issue.

Do the following to exit Safe Mode:

  • Right click Start button
  • Select Run
  • Type msconfig
  • A pop up will open
  • Go to the Boot tab
  • Deselect or uncheck Safe Boot option box
  • Restart your computer

If Safe Mode is unavailable, this troubleshooting guide will help you fix the problem.


Solution 3: Run troubleshooter

If you’re experiencing problems with recently installed device or hardware on your computer, then run the Hardware and Devices troubleshooter to resolve the issue.

This checks for commonly occurring issues and ensures any new device or hardware is correctly installed on your computer.

Here’s how to go about it:

  • Right click Start
  • Select Control Panel
  • Go to View by option on the top right corner
  • Click the drop down arrow and select Large icons
  • Click Troubleshooting

control panel troubleshooting mouse goes off screen

  • Click View all option on the left pane
  • Click Hardware and Devices
  • Click Next

Follow the instructions to run the Hardware and Devices troubleshooter.  The troubleshooter will begin detecting any issues.


Solution 4: Uninstall and reinstall mouse drivers

Here’s how to do this:

  • Click Start
  • Select Control Panel
  • Double click System
  • Click Hardware tab
  • Select Device Manager
  • Expand Mice and other pointing devices to open the list
  • Right click the mouse device you want to remove
  • Click Uninstall

fix mouse pointer off screen

  • Click Yes when you get a confirmation message
  • Restart your computer. Windows automatically detects the change in your hardware.
  • Install the mouse driver
  • Check for its functionality

Note: contact your device’s manufacturer for the latest mouse drivers.


Solution 5: Check Mouse Properties

Follow these steps to do this:

  • Right click Start
  • Select Control Panel
  • Go to Hardware and Sound
  • Select Mouse
  • Select Click to change Touchpad settings

change touchpad settings

  • Click Sensitivity
  • Check the Turn On box next to Touch Guard
  • Move the white circle under Touch Guard to your extreme right (towards the + sign)
  • Click Save and close touchpad utility
  • Click Ok

Let us know what worked for you, and if the issue still persists, share with us more in the comments section.

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