Fix: Windows 7 Update Center gets stuck checking for updates

Many Windows 7 users who have recently tried to install the latest updates on their computers reported they couldn’t because the Windows Update center wouldn’t work. The most common cause for this type of issue can easily be eliminated because users have confirmed they had disabled their antivirus program during the update attempt.

This issue is so annoying that users are even considering upgrading to Windows 8.1, hoping that a new Windows will unblock the Windows Update center.

Windows 7 users are complaining that Windows Update gets stuck while checking for updates

I reinstalled windows 7 after a error with windows automatic repair, and now windows update will not work.[…] I have tried the automatic repairs from Microsoft, removing downloaded files in software distribution folder, using CCleaner, and disk cleanup. I am running no antivirus programs because of this to make sure that’s not a problem. I am also considering updating to windows 8.1 because maybe a new windows will help. My only issue with that is I don’t want to loose any files.

Fix: Windows Update got stuck in Windows 7

Solution 1- Use the Microsoft Update Catalog

The Microsoft Update Catalog is a very reliable method, but the catch is that you have to use Internet Explorer, otherwise you can’t access the site.

  1. Go to Control Panel > change the View to Small icons so you can see things easier.
  2. Go to Settings > select Never search for updates.
  3. Save the changes > restart your computer.
  4. Launch Internet Explorer > go to the Update Catalog.

windows 7 update catalog

5. Select the latest updates > add them to your update basket.

windows 7 download update catalog

6. Click on View Basket > download the content of your basket to your desktop.

update windows 7

7. Locate the updates on your desktop > double-click them to launch the installer.
8. Once the updates have been installed, restart your computer.

Solution 2 – Go to Microsoft’s Download Center

  1. Select the latest updates > download them on your computer.
  2. Double-click them > wait for the installation to complete.
  3. Restart your computer.

There you go, you can update your Windows 7 without using the automatic update feature.

Solution 3 – Run the Windows Update troubleshooter

Download the troubleshooter from Microsoft, launch it, and follow the on-screen indications. Once the process is completed, restart your computer.

Solution 4 – Run the System File Checker tool (SFC.exe)

  1. Launch Command Prompt >type sfc /scannow > press Enter.
  2. After the scan is finished > try to install updates again.

Solution 5 – Reset the content of the Catroot2 folder

  1. Launch Command Prompt
  2. Type the following commands, hitting Enter after each command:
    net stop cryptsvc
    md %systemroot%system32catroot2.old
    xcopy %systemroot%system32catroot2 %systemroot%system32catroot2.old /s
  3. Delete the content of the catroot2 folder, but keep the folder itself. You should find it here: C:Windowssystem32CatRoot2.
  4. Type the command net start cryptsvc.
  5. Exit the Command Prompt window.

Solution 6 – Run the System Update Readiness tool (CheckSur.exe)

This tool runs a scan for inconsistencies that may prevent servicing operations. After you run the tool, the CheckSur.log file is saved in the following location: %systemroot%logscbs.

  1. Download the System Update Readiness tool from Microsoft for the 32-bit Windows 7 version, or for the 64-bit Windows 7 OS.
  2. Install and run the tool.
  3. In the Windows Update Standalone Installer dialog box, click Yes.System Update Readiness tool windows 7

4. Wait for about 15 minutes for the tool to install. When installation is complete, click Close.
5. Try to install the latest Windows 7 updates again.

If you’re still having issues on your PC or you simply want to avoid them for the future, we recommend you to download this tool (100% safe and tested by us) to fix various PC problems, such as file loss, malware and hardware failure.

We hope these workarounds help you to fix the Windows 7 update issues.


For various PC problems, we recommend to use this tool.

This tool will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Quickly fix PC issues and prevent others from happening with this software:

  1. Download ReimagePlus (100% safe download).
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues (requires upgrade).