Fix: Network Protocol Missing in Windows 10

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Networking is a huge part of Windows 10 experience, and one of the most annoying network problems is the one where Network Protocols are missing. This error sounds serious, so let’s see if there’s a way to fix it.

Users report that they are unable to share files between network computers, and some are even unable to access the internet. As you can see, this problem can cause a lot of inconvenience, but there are few solutions available.

How to Fix Networking Protocol Problems in Windows 10

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  • Step 1: Download this PC Scan & Repair tool
  • Step 2: Click “Start Scan” to find Windows issues that could be causing errors with Network Protocols in Windows 10
  • Step 3: Click “Start Repair” to fix all issues.

Solution 1 – Temporarily disable your antivirus software

Although it’s not a good idea to disable your antivirus software, some users report that after disabling Kaspersky Internet Security 2016 their issues have been resolved. So if you are using Kaspersky Internet Security 2016, you might consider disabling it temporarily or switching to a different antivirus software. In addition, reinstalling antivirus software could also be helpful.

Solution 2 – Disable NetBIOS

  1. Go to Control Panel > Network and Internet > Network Connections.
  2. Right click your network adapter and select Properties.
  3. Highlight IP v4 (TCP/IP) and choose Properties.
  4. Click Advanced.
  5. Next go to the WINS tab, and in NetBIOS settings section select Disable NetBIOS over TCP/IP.missing network protocols windows 10 1
  6. Click OK to save your settings.

Some users also claim that this issue is resolved by using obtaining IP address automatically instead of using a static IP. To change this setting just follow the first three steps from this solution.

As soon as you open IPv4(TCP/IP) Properties you should see the option that allows you select whether you want to use static IP address or to obtain one automatically.

READ ALSO: Fix: ‘Windows sockets registry entries required for network connectivity are missing’ on Windows 10

Solution 3 – Use Command Prompt

  1. Run Command Prompt as administrator. To do so in the search bar type Command Prompt, right click Command Prompt from list of results and choose Run as administrator.
  2. When Command Prompt starts type netcfg -d and press Enter to run it.missing network protocols windows 10 2
  3. Wait for the process to complete. After the process has been completed your computer should restart and the issue should be resolved.

In addition, some users suggest using the netsh int ipv4 install command. Just start the Command Prompt as administrator like in Step 1 and type netsh int ipv4 install into Command Prompt and press Enter to run it. After that restart your computer and see if the issue is fixed.

Solution 4 – Use Command Prompt and sc.exe

This is a temporary solution, and you might have to revert the changes after a new Windows 10 update, if the problems start occurring. Here’s what you need to do:

  1. Open Command Prompt as administrator.
  2. Type the following lines, and after each line press Enter to execute it:
    • sc.exe config lanmanworkstation depend= bowser/mrxsmb10/nsi
    • sc.exe config mrxsmb20 start= disabled

After entering these lines into Command Prompt the issue should be resolved. If you started to have troubles after a Windows 10 update, you might want to restore the default settings. To do so, follow these instructions:

  1. Open Command Prompt as administrator.
  2. Enter these lines and after each line press Enter to run it:
    • sc.exe config lanmanworkstation depend= bowser/mrxsmb10/mrxsmb20/nsi
    • sc.exe config mrxsmb20 start= auto

Quick solution to fix ‘Network Protocol Missing error’ in Windows 10

  • Step 1: Download this PC Scan & Repair tool
  • Step 2: Click “Start Scan” to find Windows issues that could be causing ‘Network Protocol Missing’ error in Windows 10
  • Step 3: Click “Start Repair” to fix all issues.

Solution 5 – Import Winsock keys from a different computer

We have to mention that this is an advanced solution, and if you’re not careful, or you don’t know how to modify registry, don’t do it, because you can cause damage to your operating system if you’re not careful.

To do this, you’ll need a different computer that doesn’t have problems with Network Protocols. You don’t have to use Windows 10 computer, even computer with Windows 8 or Windows 7 should do. Here’s what you need to do:

  1. On the working Windows open Registry Editor and find the following keys:
    • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock
    • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock2
  2. Export these keys and move them to a USB flash drive.
  1. Switch to a Windows 10 computer that has issues with Network Protocols.
  2. Uninstall network driver.
  3. Open Registry Editor and find the following keys:
    • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock
    • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock2
  4. You can export them, in case you need backup. After exporting them, delete both keys.
  5. Restart your computer.
  6. When your computer restarts insert the USB with Winsock keys from a different computer.
  7. Go to Registry Editor again.
  8. Go to the location where those keys were (HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\)
  9. If Winsock2 key is back, delete it again.
  10. Import the following keys from your USB:
    • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock
    • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock2
  11. Close Registry Editor.
  12. Open Command Prompt as administrator and run netsh winsock reset command.
  13. Restart your computer.

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That’s about it, at least one of these solutions should solve your problem with Network Protocols in Windows 10. If you have any questions, or comments, just reach for the comment section below.



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26 Comments on "Fix: Network Protocol Missing in Windows 10"

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#5 worked for me.'

I have tried everything above and I am still missing the protocols'

I’m kind of weary of trying these since I’ve mostly tried every fix I’ve come across on the internet including solution 2 and 3 every time I start my PC my internet connection is knocked out on all my devices and now that its shut down it seems to be working fine I hope that there will be an update that will fix this because I don’t want to risk messing up my PC just to fix a mistake windows did.'

Nothing worked for me, I can connect to every wifi,but not to my office wifi. protocols still missing, it happened suddenly, Before wifi was working fine.'

solution 3 worked for me
many thanks'

In my case, I can’t find even Administrator Command Prompt on the screen, I can find Command Prompt, though. If someone knows how to solve this, Please give us advice.'

I had the same issue. Hit windows + X and you will get a list of options, one of which is cmd prompt as admin'

Thank you so much. I tried the netcfg -d option having tried most other things including system restore without success and it worked! Once again thank you thank you!'

I have tried each of these in turn and nothing has changed'

I ended up going back to a restore point prior to the latest update to get it to work. Of course my computer redownloaded new updates so I might have to do it again. I will leave my laptop to sleep instead of shutting it down for a couple days to see if Microsoft sends a better or at least fixed update. If not I will see about copying the winsock files and leave a link on here for them.'
I tried each of these except copying the winsock files from another computer. This issue happened with the newest Windows ten update. It is NOT a problem with my laptop or my modem or router. It is a Windows ten issue that occurred with the latest update. That being said, once hte issue occurred it caused me issues with every device i tried to connect to the internet. I had to go back to my windows ten laptop and go back to a restore point prior to the newest updates and then every computer i tried to connect with worked… Read more »'

None of these worked. I tried all five. Plz help'

I had this issue. I tried every possible method online. The one that ended up working for me was rather simple!
Right click the start menu and select device manager.
Click on network adapters, right click on the one you use for the internet, hit uninstall select ‘remove driver software’ and hit ok. then restart the computer and it should be good to go'
Alison Joy Hasselquist

Does the problem remain fixed after you do this?'

So far so good =)'
Alison Joy Hasselquist

ok 🙂'

Thanks, this helped me!'
This helped me immensely I had tried to use a program called “recovery android” when I uninstalled it the whole network wireless went down computers and phones that had nothing to do with what I was doing could not connect to the internet only one that was hardwired still worked (thank god) nothing was working until I tried this pages tips I think it was the antivirus as as soon as I temporarily disabled it pooof up came one laptop I repeated on another laptop and it worked again after that the cellphones worked too. THANK YOU!!!'

netcfg -d works thanks'

solution 3 and disabling the anti virus worked for me.. i also used the anti virus to update / clean the registry entries.. thanks a lot was frustrated and bought a new USB wifi dongle as this was just not getting resolved'
i dont think this program is helpful at all. you basically just have to reset the protocols on your computer not download more crap to fix it. shame on you all :/ to reset protocols pull up cmd, right click on cmd click run as administrator. type in netsh winsock reset catalog-hit enter it will tell you if this works. then next row type in: netsh int ipv6 reset reset.log hit enter restart your computer. also this problem didnt occur til i upgraded to windows 10 so you all tell me why i have to keep resetting the protocols when… Read more »'

this is the only procedure i found helpful on internet thanks for help'

netcnfg -d hit the spot for me. It also inexplicably solved the wrong screen resolution I had been struggling with for a few days now'

#3 worked for me, thanks for the info.'

#2 solved so far, THANKS¡¡¡¡¡'

Thanks a lot. I avail the option netcfg -d. It resolved my problem of accessing internet