Fix: Random Freeze on Windows 10

By: Milan Stanojevic
5 minute read

You might have encountered a random restart on Windows 10 once or twice, but it seems that some users are experiencing random freeze on Windows 10. Random freeze can cause just as many problems as a random restart, so let’s see how can we fix this problem.

Fix Random Freeze On Windows 10

Fix – Windows 10 random freeze

Solution 1 – Run netsh winsock reset command

Random freeze on Windows 10 can occur due to many reasons, and users have reported that Windows 10 freeze is preceded by internet connection problems. If you’ve experienced similar symptoms on your computer, you might want to try the following:

  1. Press Windows Key + X and choose Command Prompt from the menu.
    command-prompt-start-menu
  2. When Command Prompt starts, enter the following and press Enter to run it:
    • netsh winsock reset
      cmd-netsh-winsock-reset
  3. Close Command Prompt and restart your computer.

Solution 2 – Remove problematic software

In some cases, certain software can cause random freeze on Windows 10. Users have reported that software such as Speccy, Acronis True Image, Privatefirewall, McAfee and Office Hub App can cause problems with Windows 10. If you have any of these programs installed on your computer, we advise that you remove them by following these steps:

  1. Open Settings App and go to System.
  2. Go to Apps & features section and delete the aforementioned apps.
    apps-and-features
  3. After you’ve uninstalled these apps, restart your computer.

Few users have reported that Acronis True Image software can’t be completely removed from your computer, even if you uninstall it by following our instructions. If the issue persists, even after you’ve uninstalled Acronis True Image, you might have to reinstall Windows 10.

Solution 3 – Disable F.lux

F.lux is a popular software that gives your screen more “natural” look, and although this application is quite useful, it seems that it has some compatibility issues with certain display drivers. Due to these issues, you might experience random freeze on Windows 10. In order to fix this problem, it’s advised that you disable F.lux software on your computer. If you want to keep using this software, you can also try updating your display drivers to the newest version.

Solution 4 – Disconnect all USB devices

USB devices such as external hard drive, printers, etc. can sometimes cause Windows 10 to freeze randomly. If you have any USB devices connected to your computer, you should disconnect them before you turn on your computer. When Windows 10 boots, you can connect your USB devices again.

Solution 5 – Download latest chipset drivers

Outdated drivers can sometimes be the culprit of random freeze on Windows 10, and many users have reported that random freeze issue was resolved after they’ve updated chipset drivers on their computer. To update your chipset drivers, you need to visit your motherboard manufacturer’s website and download latest chipset drivers for your motherboard. Few users have reported that USB 3.0 drivers can sometimes create problems, so it wouldn’t be a bad idea to update USB 3.0 drivers as well.

Solution 6 – Update network drivers

Issues with random freeze on Windows 10 can be caused by your network drivers, especially if they are out of date. If that’s the case, you might want to visit your network adapter manufacturer’s website and download the latest drivers. Few users have reported that this issue was caused by unsupported Wi-Fi card and Wi-Fi driver, and if that’s the case, you might want to install a different wireless adapter or switch to wired connection.

Updating drivers manually is very annoying, so we recommend you to download this driver updater tool (100% safe and tested by us)  to do it automatically.

Solution 7 – Disable your dedicated graphic card

If you have both dedicated and integrated graphic card, you might want to disable your dedicated graphic card as a temporary workaround. Few users have reported that they are getting random freezes on Windows 10, and only workaround is to disable your graphic card. To disable your dedicated graphic card, do the following:

  1. Press Windows Key + X and choose Device Manager from the list.
    device-manager
  2. When Device Manager opens, locate your dedicated graphic card and right click it.
  3. Choose Disable from the menu.
    device-manager-disable

After disabling your dedicated graphic card, you might get lower performance in video games, but random freezes should be fixed. Also be sure to check for graphic card updates. In most cases, graphic card driver update can fix these issues, so try downloading the latest updates for your graphic card.

Updating drivers manually is very annoying, so we recommend you to download this driver updater tool to do it automatically. Thus, you will prevent file loss and even permanent damage to your computer.

Solution 8 – Disable AMD Cool’n’Quiet and Fast Boot in BIOS

In some cases Windows 10 freeze can be caused by certain BIOS setting such as AMD Cool’n’Quiet or Fast Boot. If these features are enabled in BIOS, you should disable them and check if the issue is resolved. You won’t find AMD Cool’n’Quiet feature if you have non-AMD processor , but almost all versions of BIOS have Fast Boot option available. After you’ve disabled these settings, save changes and restart your computer.

Solution 9 – Update your BIOS

If you are experiencing random freezes in Windows 10, you might want to update your BIOS. To perform a BIOS update, you have to visit your motherboard manufacturer’s website and download the latest version of BIOS. Make sure that you read the instruction manual carefully before you start the update process in order to avoid any permanent damage.

Solution 10 – Flash your SSD

If you have Windows 10 installed on your SSD, you might experience random freezing on Windows 10 due to older firmware. Users have reported that after installing newer firmware on their SSD, all freezing issues have been resolved. We have to warn you to be extra careful while flashing your firmware unless you want to cause permanent damage to your SSD.

Solution 11 – Turn off Link State Power Management

  1. Press Windows Key + S and type Power Options. Choose Power Options from the menu.
    power-options
  2. When Power Options window opens, find your plan and click Change plan settings.
    change-plan-settings
  3. Click on Change advanced power settings.
    changed-advanced-power-settings
  4. Now you need to find PCI section and expand it. You should see Link State Power Management option. Change the Setting to Off.
    pci-express-link-state-power-managment
  5. Click Apply and OK to save changes.

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These are few of the most common ways to fix random freezes on Windows 10, so make sure that you try them out, and let us know if our solutions have fixed your problem.

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