Fix: Pictures won’t Save When Taking a Screenshot in Windows 10

By: Ivan Jenic
2 minute read

Many of us are creating screenshots on our computers, but users report that pictures aren’t saved when users snap a screenshot. This is a minor problem, but it can cause some inconvenience, but fortunately for you, you can solve it easily.

Before Windows 7 you had to rely on third party software to capture screenshots, and with Windows 8 and Windows 10 Microsoft decided  to change a few things. Now you can capture screenshots by pressing Windows Key + PrintScreen. This should save your screenshot to the Screenshots folder located in the Pictures library, but for some reason this might not always work.

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Of course, if the pictures aren’t saved you can always run Paint or some other image editor and press Ctrl + V to paste your screenshot in it and save the image that way, but in most cases that’s just a tedious workaround. So what can you do if pictures aren’t saved when you snap a screenshot?

What to do if You’re Unable to Take Screenshots in Windows 10

  1. Run Registry Editor. You can run it by pressing Windows Key + R and typing regedit and pressing Enter to run it.
  2. When Registry Editor opens navigate to following key:
    • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer
  3. Now in the right pane you need to find ScreenshotIndex. Since screenshots aren’t being saved you probably don’t have this DWORD. To create it right click on an empty space, and choose New  > DWORD and enter ScreenshotIndex as its name. Double click the the newly created ScreenshotIndex DWORD to see its properties.unable to caputre screenshot windows 10 1
  4. When the Properties window opens under the Base section select Decimal and change the Value data to 695. Now click OK to save changes.unable to caputre screenshot windows 10 2
  5. Now on the left pane navigate to:
    • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Foldersunable to caputre screenshot windows 10 3
  6. On the right pane find  {B7BEDE81-DF94-4682-A7D8-57A52620B86F} entry and double click it to see its properties.
  7. Make sure that Value data is set to %USERPROFILE%\Pictures\Screenshots.unable to caputre screenshot windows 10 4
  8. Close the Registry Editor and restart your computer. Screenshots should be now saved in your Pictures\Screenshots folder.

That’s about it, I hope this article helped you to solve the problem with taking screenshots in Windows 10. If you have any comments, or questions, just write them down below.

For various PC problems, we recommend to use this tool.

This tool will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Quickly fix PC issues and prevent others from happening with this software:

  1. Download ReimagePlus (100% safe download).
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues (requires upgrade).