Fix: Windows 10 Bluetooth Keyboard Connected But Not Working

By: Ujjwal Kumar
3 minute read

Windows is an extremely complicated operating system – the decades of legacy it has to drag with it becomes a pain to carry not only for Microsoft but also for its users. However it is necessary since you can’t expect 3rd party developers to rewrite their programs for every iteration of Windows – Microsoft already demanded something similar with Windows Vista and history knows what blunder that created.

Anyway, one of the problems that complexity brings is resolution for your issues become hard – since there can be a lot of reasons for something to not work, and it is very hard to figure out what is causing the malfunction. All we can do is try and hope to find a solution. One such a problem is with Bluetooth keyboards – you connect one but it doesn’t work. Quite annoying, as annoying as it sounds. But that’s where the simplicity of the problem ends – there are various reasons for this to happen, and there is no way to know what exactly is causing this problem for you specifically.

What you will have to do, therefore, is throw solutions randomly and see what sticks – so here are some of them you can give a shot to and hope for the best.

Method #1: Make some changes in Device Manager

  • Open your Start Menu and type “Device Manager”, then open the Device Manager.
  • Find your Bluetooth Keyboard under the appropriate category and right click on it.
  • Now go to the Properties and switch to the Advanced tab.
  • Check the “HID Device” checkbox. Click OK and save your changes.

This solution has worked for many people, so it seems to work – but there are no guarantees of course just because of how unpredictable Windows gets. However, we do have the option to try another solution, so here’s hoping this works.

Method #2: Check if the Bluetooth Support Service is running

  • Open your Start Menu and type “Services”, then open the Services window.
  • Now sort the massive list alphabetically and find “Bluetooth Support Service” – it shouldn’t be hard, unfortunately, you can’t just type it in a box.
  • Once you have found it, right click it and open Properties.
  • Under the General tab, you will see a dropdown for “Startup Type”, make sure this dropdown is set to “Automatic”.
  • Now Stop the service – this can take a minute depending on how fast your computer is.
  • Once stopped, Start the service again – this again can take some time.
  • Now click OK.

Your keyboard should, in theory, work now, if it still does not work as you want it to, try this one last solution:

Method #3: Check if your Power Management options are not interfering

  • Open your Start Menu and type “Device Manager”, then open the Device Manager.
  • Under the “Bluetooth” category in Device Manager, find your Bluetooth adapter.
  • Right click your Bluetooth adapter and open Properties, then go to the Power Management tab.
  • In the Power Management tab, uncheck “Allow this computer to turn off this device to save power”.
  • Now click OK and close the Device Manager, then reboot your PC.

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And that’s the last solution we had for you, these 3 solutions should be able to fix your Bluetooth after you upgraded to Windows 10 – something Microsoft should have taken care of but they didn’t. Wireless technology is a hard thing to figure out – there are a lot of things that could go wrong and on top of that you have this complicated operating system to take care of.

If none of these solutions work out for you then perhaps you should carry on finding a better solution, at the end if nothing works then as always simply reinstalling Windows will fix all of your problems – unless its a hardware one.

For various PC problems, we recommend to use this tool.

This tool will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Quickly fix PC issues and prevent others from happening with this software:

  1. Download ReimagePlus (100% safe download).
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues (requires upgrade).