Fix: Wireless Network Shows ‘Not Connected’ but Internet Works

By: Marian Cularea
3 minute read

There are some rare cases when you wireless icon shows that it is not connected to the internet but if you open your internet browser the internet works. Unfortunately the Windows 8 Store and also the Update center will not work correctly telling you that no internet connection is available even though you can browse through pages normally. You will learn by reading the lines below what are the methods that you need to follow in order to fix the Wireless network if it shows “Not Connected” icon in Windows 8.
Fix Wireless network shows “Not Connected” but internet works Windows 8
Usually the “Not Connected” issue you have with your Wireless network is caused by a third party application you recently installed or the antivirus is preventing you from browsing the Windows Store application and also the Update Center in the Windows 8 operating system.

Tutorial on how to fix the Windows Store  and Update Center features if your Wireless network shows the “Not Connected” icon:

First method:

  1. Press and hold the “Windows” logo button and the “W” button.
  2. Now in the search box that appears you will need to write the following: “Network Troubleshooter” without the quotes.
  3. After the search has finished you will need to left click or tap on the “Identify and repair network problems” feature situated on the left side panel.
  4. Now left click on the “Next” button in the lower side of the window and from here follow the instructions on the screen to finish the troubleshooting process.

Second method:

  1. Press and hold the “Windows” logo button and the “W” button.
  2. In the search box write the following: “Troubleshooting” without the quotes.
  3. Press the Enter button on the keyboard.
  4. After the search has finished left click or tap on the Troubleshooting icon.
  5. In the Troubleshooting window left click or tap on the “View All” feature situated on the left side.
  6. Left click or tap on the “Network Adapter” feature.
  7. Left click or tap on the “Advanced” button in the Network Adapter window.
  8. Left click or tap on the “Run as Administrator” option.
  9. Now you need to left click or tap on the “Next” button situated in the lower side of the window and follow the instructions posted on the screen to finish the troubleshooting process.

Third method:

  1. Press and hold the “Windows” button and the “R” button.
  2. A Run window should appear.
  3. In the Run dialog box write the following: “wsreset.exe” without the quotes.
  4. Press the Enter button on the keyboard or left click on the “OK” button.
  5. Reboot your Windows 8 operating system and check again to see if you have the same issue.

Forth method:

  1. If you have an antivirus installed on your Windows 8 operating system you will need to disable it.
  2. After you disabled it reboot the operating system.
  3. After the device starts check and see if you still get the same messages in the Windows Store or in the Update Center.

Fifth method:

  1. Change the account you are logged into Windows 8 with the administrator account or another local account.
  2. Check again to see if you can use your Windows Store properly from another user account in Windows 8.

And that is it, you now have above five methods that you can try and fix your Windows Store and Windows Update Center if your wireless network shows the “Not Connected” icon. Also if you need additional help regarding this subject you will need to write us below in the comments section of the page and we will get back to you.

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