“You need to fix your Microsoft account” message on Windows 10 [Fix]

By: Milan Stanojevic
7 minute read

Just like Windows 8, Windows 10 allows you to run various Universal apps and although they can be quite handy, many users report certain issues with them. According to them, the You need to fix your Microsoft account message interferes with their apps. This can be a big problem that affects both desktop and mobile version of Windows 10, so today we’re going to show you how to fix this problem.

“You need to fix your Microsoft account” message, how to fix it?

Fix – “You need to fix your Microsoft account”

Solution 1 – Log in with your Microsoft account

If you’re getting the You need to fix your Microsoft account message, you can fix it by logging in with your Microsoft account. According to users, the issue appears when using your local password to log in to Windows 10. However, you can fix the problem by using your Microsoft ID and password to log in to Windows 10. After doing that, the message will be removed completely.

Solution 2 – Use your regular password instead of a PIN

Many users prefer using a PIN to sign in because it’s easier to remember than a long password. Although using PIN has its advantages, many users reporte that they can fix the problem simply by using their regular password instead. It seems that there’s a problem with PIN that causes this message to appear, but after using the regular password the issue was completely resolved.

Solution 3 – Check your account settings

Windows 10 allows you to sync your emails, calendar and contacts using your email account. In addition, you can also use your email account to access various apps.

If your account configuration isn’t correct, you might encounter the You need to fix your Microsoft account message on your PC. To fix this issue, you need to check your email and app accounts. To do that, follow these steps:

  1. Press Windows Key + I to open the Settings app.
  2. When Settings app opens, go to the Accounts section and choose Email & app accounts from the menu.
  3. Check your email accounts to see if everything is in order.

According to users, you may accidentally change your configuration sometimes, therefore it’s advised to navigate to this section and check if everything is in order. A few users suggest removing the email account from the Accounts used by other apps section. Other users report that they fixed the problem by removing their Live account, so you might want to try that as well.

Solution 4 – Confirm your Microsoft Account security information

According to users, this issue occurs even for users using a local account. In addition, the issue can also affect you even if you don’t have any additional devices. To fix this problem, you need to log into your Microsoft Account and confirm your security information. After doing that, you’ll receive a confirmation code via email. Use the confirmation code to verify your identity and the issue should be resolved completely.

Solution 5 – Check your email accounts

According to users, the You need to fix your Microsoft account message can appear if you have more than one Microsoft account. If you associate a new email account with your Microsoft account you can experience this problem. This can be a problem especially if you used your old email account while installing Windows 10.

By adding a new Microsoft account, Windows 10 won’t know which email account to use and you’ll get this or a similar error message. To fix the problem, you need to log in to your Microsoft Account and add the email address you used when installing Windows 10. Now set the old email account as the default one and check if the problem still persists.

Solution 6 – Convert your Microsoft Account to a local account

If you’re getting the You need to fix your Microsoft account message, you might want to try converting your Microsoft account to a local account. To do that, follow these steps:

  1. Press Windows Key + I to open the Settings app.
  2. Go to the Accounts section. Now navigate to the Your info tab.
  3. Click on Sign in with a local account instead.
  4. Enter your password and click Next.
  5. Now enter a user name for your local account and click Next.
  6. After doing that, click the Sign out and finish button.
  7. Now log into Windows 10 with your local account.

After doing that, you need to open Windows Store and log in with your Microsoft account. Once you log into Windows Store, you need to convert your local account back to Microsoft account. To do that, do the following:

  1. Open the Settings app and navigate to Accounts > Your info.
  2. Click on Sign in with a Microsoft account instead.
  3. Enter your local account password if you’re asked to. Click Next.
  4. Now enter your Microsoft account sign in information and click Next. If needed, you can also create a new Microsoft account.
  5. You might be asked to verify your account. Choose a verification method and click Next. Enter the verification code you receive and click Next.
  6. If everything is in order, click the Switch button to finish the process.

As you can see this is a rather simple procedure, and after converting to a local account the issue should be completely resolved.

Several users suggested you can fix this problem simply by creating a Microsoft account. Keep in mind that this method only works for users that don’t have a Microsoft account. If you have a local account, you can easily create a new Microsoft account by following the similar steps from above.

Solution 7 – Change your privacy settings

According to users, you can solve this problem simply by changing your privacy settings. This is rather simple and you can do it by following these steps:

  1. Open the Settings app.
  2. Navigate to Privacy > General.
  3. Locate Let apps on my other devices open apps and continue experiences on this device and Let apps on my other devices use Bluetooth to open apps and continue experiences on this device and turn them off.

After turning these two options off, check if the problem is resolved.

Solution 8 – Verify your account

Sometimes the You need to fix your Microsoft account message occurs because your identity isn’t verified on your PC. This mostly occurs if you’re using two-step verification, but you can fix it by following these steps:

  1. Open Settings app and go to Accounts > Your info.
  2. After doing that, click Verify.
  3. Now select the desired verification method and click Next.
  4. After that, you’ll get a confirmation code. Enter the code to verify your account.

After you verify your account, check if the problem still persists. Keep in mind that you should use the email address or phone number you entered when creating your Microsoft account.

Solution 9 – Use the Microsoft Accounts troubleshooter

According to users, you might be able to fix the You need to fix your Microsoft account message by using the Microsoft Accounts troubleshooter. To do that, follow these steps:

  1. Download the Microsoft Accounts troubleshooter.
  2. Start the application.
  3. Check Apply repairs automatically option and click Next.
  4. The troubleshooter will now scan your account and fix any potential problems.

After running the troubleshooter, any account issues should be resolved, including the You need to fix your Microsoft account message.

Solution 10 – Use the Group Policy Editor

If you’re having problems with the You need to fix your Microsoft account message, you can easily disable it by using this workaround. Keep in mind that this solution won’t fix the core problem, but it will prevent the message from appearing. To apply this solution, follow these steps:

  1. Press Windows Key + R and enter gpedit.msc. Press Enter or click OK.
  2. When the Group Policy Editor opens, navigate to the User Configuration > Administrative Templates > Start Menu and Taskbar > Notifications in the left pane. In the right pane, double-click Turn off toast notifications.
  3. A new window will appear. Select Enabled and click Apply and OK to save changes.
  4. After making the changes, close the Group Policy Editor.

This solution will remove the troublesome notification but it will also remove all other toast notifications. This isn’t the permanent solution, but if you’re annoyed by that message you might want to disable it by using this solution.

Fix – The “You need to fix your Microsoft account” on Windows Phone

Solution 1 – Move problematic apps to your phone’s memory

According to users, you can fix the You need to fix your Microsoft account message on Windows Phone simply by moving applications to your phone’s memory since some applications won’t update due to this error message. To fix this problem, you need to move those applications to phone memory and try to update them again. After doing that, the issue should be completely resolved.

Solution 2 – Verify your email

The You need to fix your Microsoft account message can appear on Windows Phone after a software update. To fix it, try verifying your email address again:

  1. Navigate to Settings > Accounts > Email & App Accounts.
  2. Tap the Fix option and follow the instructions to verify your account.

After you verify your account again, check if everything is working properly.

Solution 3 – Configure Cortana

A few users reported that you can fix the You need to fix your Microsoft account message simply by configuring Cortana. After you configure Cortana on your phone, the problem should be completely resolved.

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