How to Fix “Your PC is Offline” Error in Windows 8, 8.1, 10

By: Andrew Wafer
3 minute read

Do you like to keep your Windows 8 / Windows 8.1 system secured? Of course you do, as everyone tries to keep their data in safe hands all the time; but what should you do when getting the following message from Windows: “Your pc is offline; please enter the last password you used on this computer”?
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Well, first of all, you shouldn’t panic as this is a common error or alert displayed on Windows systems. Then, don’t try to log in repeatedly as Microsoft might suspend your account and as you will notice each time you will try to enter your username and password you will be prompted with the following message “That password is incorrect. Make sure you’re using the password for your Microsoft account”.

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Now, if you are experiencing these issues, then don’t hesitate and use the guidelines from below as we will try to troubleshoot all your Windows 8 / Windows 8.1 issues. Usually, the “Your PC is offline” alert is displayed suddenly, after a new reboot or when you power on your computer; the error will be displayed even if your device have been worked properly only a few minutes back, so if that happens try to fix it without rushing in applying operations like a clean install of Windows, or a Recovery procedure by using the Windows 8 installation disk (these should be the last solutions to apply as you will end up in losing your data).

How to Fix “Your PC is Offline” error in Windows 8

Method 1: Re-connect to your network

In most of cases, there might be a problem with your network connection and because of that you can’t connect to your Microsoft account. If that’s your problem, you should try to apply the following steps.

  • Remove the network plug-in cable and wait a few seconds.
  • If you have a network adapter, reset it.
  • Reconnect your network wire on your Windows 8 device and try to log in.
  • If you have a WiFi connection, just check the WiFi transmitter – it should be tuned on and it should provide good signal to your laptop, tablet, or desktop.

Now, usually this should do the trick; but if you can’t address the “your PC is offline” error by applying this method, then try the following one.

Method 2: Reset your Microsoft Account

If you have tried to connect to your Microsoft account for several times within a short period, probably your account has been suspended and you will have to reset it. In that matter just follow the Microsoft troubleshooting process which basically implies in accessing the official “Reset Your Microsoft Account Password” web page. From that point you should only follow the on-screen prompts until Microsoft resets your account and provides you access to your Windows 8 / Windows 8.1 account

Additional info

In case you are not using the Microsoft Account in order to sign in to your Windows 8 device, you should try to hack into your system in order to reset your own password. How is that possible? Well, in this case you will have to use a third party software like Offline NT Password & Registry Editor; by using such tool you will be able to set a new password and to use the same for logging in to your machine.

So, that’s how you can get pass through the “your PC is offline” Windows 8 or Windows 8.1 issue. If you can’t manage to address this issue, then you will have to run a System Recover operation by using the Windows installer disk or why not you should perform a clean Windows 8 install. Anyway, don’t forget about us and share your experience and thoughts with our team and with our readers by using the comments field from below.

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