Anniversary Update crashes Surface Pro 3, Surface Pro 4 devices

Madeleine Dean By: Madeleine Dean
2 minute read

Home » Anniversary Update crashes Surface Pro 3, Surface Pro 4 devices

Surface Pro 3 and Surface Pro 4 devices don’t take the Anniversary Update very well. Users are complaining their devices keep crashing, don’t wake up correctly and apps are freezing. It appears that Microsoft Edge is worse than before, as it often crashes when users close all the tabs.

This is not the first issue Surface Pro owners have complained about, as they have also reported their devices often get stuck in reboot loops after Windows 10 version 1607 is installed.

The new reports reveal that apps crash soon after users launch them: Cortana and Skype don’t work, MP4’s and YouTube won’t play, I.E/Edge keeps freezing, and the system generally is slower especially when opening Office applications and pulling data from OneDrive/SharePoint.

Anniversary Update crashes and freezes apps on Surface Pro 3, 4 devices

Windows 10 1607 Update – Services not starting, Computers running slow, Surface pro 3 & 4 devices are crashing.

Surface Pro 3 & 4 haven’t seemed to take the update well at all. Most people are reporting that they keep crashing, I.E/Edge keeps freezing and if you come back after the surface has gone in to power save it is not waking up correctly and the only way to get in to the surface is to hard restart the device.

Users have also run the Windows Update troubleshooter, which indeed detected and repaired some errors. However, as soon as users restart their Surface devices, the apps crash again, and the system lag appears once again.

For the time being, Microsoft hasn’t issued any comments on this matter, and its Support engineers haven’t replied yet to the threads where users describe the issues the Anniversary Update is causing to their Surface Pro 3, 4 devices.

If you’re having issues on your PC or you simply want to avoid them for the future, we recommend you to download this tool (100% safe and tested by us) to fix various PC problems, such as file loss, malware and hardware failure.

RELATED STORIES YOU NEED TO CHECK OUT:

Discussions

Next up

Millions of users still rely on weak easy-to-guess passwords

Madeleine Dean By: Madeleine Dean
2 minute read

Using a reliable password is paramount if you want to keep your data safe. There have been numerous data leak and data breach reports in […]

Continue Reading

People bar to be dropped in upcoming Windows 10 version

Giles Ensor avatar. By: Giles Ensor
2 minute read

Reports are being circulated that Microsoft intends to drop the People bar feature in the Windows 10 19H1 update. The original report came from a […]

Continue Reading

Warning! Nasty new Office 365 phishing attack doing the rounds

Giles Ensor avatar. By: Giles Ensor
2 minute read

A new and very nasty phishing attack has been doing the rounds, and it is extremely difficult to spot. Here is what you need to […]

Continue Reading