Chatbots have become increasingly popular in the past months and, until now, Microsoft was not using them too often. That seems to be changing soon.
We remind you that Google recently unveiled its Personal Assistant, a direct competitor to Apple’s Siri and Amazon’s Echo. It seems that Microsoft is now joining the competition with its Bing Concierge Bot.
Bing Concierge is mostly similar to Facebook’s M or Google’s Assistant. This new bot will be able to do almost everything a human being would normally do. For example, you will be able to ask the bot to book a flight, reserve a table in a restaurant, or answer other complex questions.
As expected, the new chatbot released by Microsoft will use the same technology used by Cortana. However, the only difference between these two AI is that Cortana is limited to Windows 10 and some iPhone or Android applications. On the other hand, the Bing Concierge bot could be used in several applications such as Facebook Messenger, Skype, WhatsApp and more.
Without a doubt, chatbots are the future when it comes to simple tasks such as ordering pizza, booking flights, buying tickets for a movie or concert, and so on. It is good to know that the new bot developed by Microsoft supports cross-platform functionality, which will most likely make it very popular. Microsoft made a very good move by bringing cross-platform functionality to this bot and we think that this will make the difference.
It’s no big surprise that Microsoft released a chatbot. This was to be expected, especially because its rivals are already using this technology and Microsoft will not want to lose ground.
Unfortunately, while it is not yet sure when the chatbot will be released to the public, we are pretty sure that Microsoft will give us more details about it sometime in the next few weeks.
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