Fix: Folder Upload is Not Supported by Your Browser

Pick a good browser, so you won't have to deal with such errors often

by Matthew Adams
Matthew Adams
Matthew Adams
Windows & Software Expert
Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things... read more
Fact checked by Alex Serban
Alex Serban
Alex Serban
Windows Server & Networking Expert
After moving away from the corporate work-style, Alex has found rewards in a lifestyle of constant analysis, team coordination and pestering his colleagues. Holding an MCSA Windows Server... read more
Affiliate Disclosure
  • Uploading data via web browsers is something more than ordinary nowadays.
  • However, some users reported that their browsers couldn't upload folders.
  • This guide focuses on helping you fix such problems in absolutely no time.
browser does not support folder upload
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Many users save files and folders on cloud storage instead of their hard drives. OneDrive, Google Drive, and DropBox are three of the biggest cloud storage providers that give users gigabytes of extra storage space. Users upload their files and folders to their storage space with browsers and cloud storage apps.

However, not all browsers support folder upload. Google Chrome was the first to support folder uploads, and in 2014 that remained the only browser users could upload folders.

It took somewhat longer for Mozilla to update Firefox with folder upload support. Thus, older versions of Firefox don’t support folder uploads.

Why is folder upload not supported in the browser?

The Folder Upload is not supported by your browser error message pops up when users try uploading folders to Google Drive with some old Firefox versions and browsers that don’t support folder uploads, such as Internet Explorer 11.

Keep that in mind the next tie you see this error code, just so that you will know what causes it and how to prevent it.

How do I upload a folder to my browser?

Usually, the quickest way to do this is by using the classic drag & drop technique, where you click on the desired folder and drag it to your browser window.

If that doesn’t work for you, you can use all kinds of third-party apps that will allow you to do just that, with upload features.

Quick Tip:

Opera is well-known for its trustworthy advanced options, which you may use to toggle and add files and folders to the My Flow integration right in the sidebar. Sync all your devices and manage them easily.

Moreover, when you send a link, an image, a video, a note, or a file, it is immediately available for download or viewing on your linked devices. It’s as easy as you read about it.


An excellent web browser through which you can easily download and upload files and folders.

How can I fix folder upload if it’s not supported by the browser?

1. Update the Browser

  1. Firefox users can update Fox by clicking that browser’s Open menu button.firefox options
  2. Click Help and select the About Firefox option.about firefox
  3. Firefox will then automatically download the latest update.
  4. Press the Restart to update Firefox button.
  5. Alternatively, users can update any browser by uninstalling and installing the latest version.
    • To do that, open Run by pressing the Windows key + R hotkey.
  6. Input’ appwiz.cpl’ in Run’s text box and click OK to open the Programs and Features uninstaller.firefox
  7. Select the browser to remove, and click the Uninstall option.
  8. Click Yes on any confirmation dialog boxes that pop up.
  9. Restart Windows after removing the browser.
  10. Then download the latest browser version from its website.
  11. Reinstall the browser with its setup wizard.

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Firefox (and even Chrome) users who still see Folder Upload is not supported by your browser error messages need to update their browsers to the latest versions that support folder uploads.

2. Upload Folders With Cloud Storage Apps

OneDrive folder browser does not support folder upload

Alternatively, users can upload folders with cloud storage apps instead of browsers. For example, Google Drive, DropBox, and OneDrive have apps that sync users’ hard drive storage with cloud storage.

Those apps usually set up a cloud storage folder that users can drag files and folders in File Explorer to upload. Then, users can download the syncing apps from their cloud storage websites.

How can I upload a folder without ZIP?

As we said at the beginning of the article, you can use all kinds of third-party applications that can do the job for you.

Alternatively, you need to upload each file individually, enumerate the files in the local directory, and then loop over each and upload.

So, users who need to upload folders to cloud storage can undoubtedly do so by updating Chrome and Firefox browsers. However, users might need to update those browsers if a folder upload error arises.

There will be, however, situations where you cannot upload documents to websites using Chrome, but now you know what to do.

For SharePoint, we can’t upload folders or empty files is also a standard error message, but rest assured we are to help you whenever.

Users utilizing Internet Explorer, and perhaps some other browsers, should switch to Chrome, Firefox, or Edge to upload their folders to cloud storage.

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