[Solved] Folder upload is not supported by your browser

Matthew Adams
by Matthew Adams
Windows & Software Expert
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  • Uploading data via web browsers is something common nowadays.
  • However, some users reported that their browsers can't upload folders at all.
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Many users save files and folders on cloud storage instead of their hard drives. OneDrive, Google Drive, and DropBox are three of the biggest cloud storage providers that give users gigabytes of extra storage space. Users upload their files and folders to their storage space with browsers and cloud storage apps.

However, not all browsers support folder upload. Google Chrome was the first to support folder uploads, and in 2014 that remained the only browser users could upload folders with.

It took somewhat longer for Mozilla to update Firefox with folder upload support. Thus, older versions of Firefox don’t support folder uploads.

The Folder Upload is not supported by your browser error message pops up when users try uploading folders to Google Drive with some antiquated Firefox versions and browsers that don’t support folder uploads, such as Internet Explorer 11.

Why can’t I drag folders into my browser to upload them?

1. Switch to a different browser

If you want to fix your browser upload issues fast and lack the time to go through any troubleshooting steps with your current browser, consider switching to a new one.

That being said, go ahead and try Opera, a Chromium-based web browser just like Google Chrome and Microsoft Edge, but with a few extra tools included.

The architecture makes this browser extremely lightweight but at the same time very stable, so issues like the inability to upload data via your browser will be highly unlikely.

More so, it comes packed with tons of privacy tools, such as an ad and tracking blocker, as well as a VPN, so any uploads you make will be completely private.



An excellent web browser through which you can easily download and upload files and folders how many times you want.

2. Update the Browser

  1. Firefox users can update Fox by clicking that browser‘s Open menu button.
  2. Click Help and select the About Firefox option.About Mozilla Firefox window browser does not support folder upload
  3. Firefox will then automatically download the latest update.
  4. Press the Restart to update Firefox button.
  5. Alternatively, users can update any browser by uninstalling it and then installing the latest version.
    • To do that, open Run by pressing the Windows key + R hotkey.
  6. Input ‘appwiz.cpl’ in Run’s text box and click OK to open the Programs and Features uninstaller.The Windows uninstaller browser does not support folder upload
  7. Select the browser to remove, and click the Uninstall option.
  8. Click Yes on any confirmation dialog boxes that pop up.
  9. Restart Windows after removing the browser.
  10. Then download the latest browser version from its website.
  11. Reinstall the browser with its setup wizard.

Firefox (and even Chrome) users who still see Folder Upload is not supported by your browser error messages need to update their browsers to the latest versions that support folder uploads.

3. Upload Folders With Cloud Storage Apps

OneDrive folder browser does not support folder upload

Alternatively, users can upload folders with cloud storage apps instead of browsers. Google Drive, DropBox, and OneDrive all have apps that sync users’ hard drive storage with cloud storage.

Those apps usually set up a cloud storage folder that users can drag files and folders in File Explorer to upload them. Users can download the syncing apps from their cloud storage websites.

So, users who need to upload folders to cloud storage can certainly do so with update Chrome and Firefox browsers. However, users might need to update those browsers if a folder upload error arises.

Users utilizing Internet Explorer, and perhaps some other browsers, should switch to Chrome, Firefox, or Edge to upload their folders to cloud storage.

Editor’s Note: This post was originally published in June 2019 and has been since revamped and updated in August 2020 for freshness, accuracy, and comprehensiveness.

Editor's Note: This article was originally published in June 2019 and was revamped and updated in September 2020 for freshness, accuracy, and comprehensiveness.