Slack Channel not Found: How to Fix it Quickly

All the information you need to fix this error for good

by Aleksandar Ognjanovic
Aleksandar Ognjanovic
Aleksandar Ognjanovic
Troubleshooting Expert
Aleksandar's main passion is technology. With a solid writing background, he is determined to bring the bleeding edge to the common user. With a keen eye, he always... read more
Affiliate Disclosure
  • If you are getting the channel not found error on Slack, it might be because your app does not have permission to enter a DM with the intended user.
  • You can fix this issue by unlocking the private channel throwing this error.
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Team workspace applications are an amazing asset for professionals who like getting things done. Microsoft Teams and Slack are probably the most popular, and the latter ticks all the right boxes, in our opinion.

There are some minutiae issues from time to time, and most of them concern advanced users who try to integrate various applications and maximally automatize the workflow.

One error like that is the channel_not_found error which prevents bot integration in private channels.

What is Channel_not_found error in Slack?

The channel_not_found error occurs on Slack if your app does not have permission to start a DM with the intended user for some reason.

Also, if the value you passed for a particular channel is invalid.

What can I do if Slack can’t find a channel?

The channel_not_found error seemingly appears only with bots in the private channels when using the Slack API for third-party integration. For example, some users have had a hard time configuring Slack to work with Python and were met with the error at hand.

Some of them managed to resolve this by simply unlocking the private channel, while others made sure that the app had permission to access Slack.

In addition, if you’re still bothered by the same error, you can replace the channel ID with the encoded ID. You can easily find out the ID of your channel by simply navigating to it in the browser.

The usual name tag is replaced with an alphanumeric set of characters. This you can use to reconfigure settings. In addition, primarily set the bot to work with the general channel.

Afterward, you’ll get prompted to allow it in the private channel of your choice. This is a common solution, as well. Furthermore and in regard to permissions, make sure you allow a third-party app to access Slack channels and your workspace.

After that, you shouldn’t have issues with the channel_not_found error. If you’re, on the other hand, still stuck with the error, contacting support is another thing you can try. However, keep in mind that some actions (like Slacker integration) are not Slack’s responsibility.

With that said, we can conclude this article. If you need a list of cloud collaboration software you can use as an alternative to Slack, check our guide for the top picks available.

Don’t forget to post your feedback below or suggest alternative solutions. We look forward to hearing from you.

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