FIX: Could not move extension directory into profile

Madalina Dinita
by Madalina Dinita
Former Managing Editor
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  • There are many great web browsers on the market, but Google Chrome is definitely the most popular one.
  • In today’s article, we’ll show you how to fix Could not move extension directory into profile error.
  • This article is just a part of our Chrome hub, and if you want more useful guides, be sure to check it out.
  • For similar guides covering other browsers, head over to our website's Browsers page.
chrome could not unzip extension

5. Create a new Default folder

  1. Press Windows Key + R and enter %localappdata%. Now press Enter or click OK.
    An error has occurred could not move extension directory into profile. reload close
  2. Navigate to Google\Chrome\User Data directory.
  3. Locate the Default directory and rename it to Default-backup.
    An error has occurred could not move extension directory into profile. reload close
  4. After doing that, start Chrome again.

Once you rename the directory, Google Chrome should recreate it and the Could not move extension directory into profile error will be resolved.


6. Reinstall Google Chrome

If the issue is still there, it’s possible that it’s caused by your Chrome installation. Sometimes your installation might get corrupted, and that will cause this and many other errors to appear. To fix the issue, users are suggesting to reinstall Google Chrome.

There are several ways to do that, and the most effective one is to use uninstaller software such as Revo Uninstaller.

In case you’re not familiar, uninstaller software is a special application that will completely remove the selected application along with all of its files and registry entries.

By using uninstaller software, you’ll completely remove Chrome from your PC ensuring that there aren’t any leftover files. Now you just need to install Chrome again and the issue should be resolved.


7. Remove problematic extensions

  1. Click the Menu icon and choose More tools > Extensions.
    Google chrome could not unzip extension
  2. You should now see the list of installed extensions. Click the switch icon next to the extension’s name in order to disable that extension. Repeat this step for all installed extensions.
    An error has occurred could not move extension directory into profile. reload close
  3. Once you disable all extensions, check if the problem is still there.

After disabling all extensions, check if the problem is still there. If the issue doesn’t appear anymore, you need to enable extensions one by one until you find the one that is causing this issue.

Once you find the problematic extension, keep it disabled or remove it from Chrome.

Many users reported that HTTPS Everywhere extension was causing this issue, so if you’re using it, be sure to disable it and check if that helps.


8. Use Chrome Beta or Chrome Canary

If you keep getting Could not move extension directory into profile message, the issue might be related to your version of Chrome.

Although Chrome is a great browser, issues can sometimes appear, and the best way to fix them is to keep your browser up to date.

If your browser is already up to date, we advise you to try Chrome Beta or Chrome Canary. The Beta version usually offers new fixes, and it’s stable for use, for the most part, so you might want to try it out.

On the other hand, the Canary version is an experimental version, and it usually has the latest fixes available that aren’t fully tested.

As a result, the Canary version might not be stable, but it should have the latest fixes installed. To download and install the latest Chrome version, check our Google Chrome installation guide.

Could not move extension directory into profile message can cause many problems and prevent you from installing extensions in Chrome, but we hope that you managed to fix this problem by using one of our solutions.


FAQ: Learn more about Google Chrome

  • How do I find my Chrome extensions?

To find your installed Chrome extensions, click the Menu button and choose More tools > Extensions. There you should be able to see all installed extensions.

  • How do I stop extensions on Chrome?

To stop extension from running in Chrome, click the Menu icon > More tools > Extensions. Now click the switch icon next to the extension to turn it on or off.

  • Why are my Chrome extensions grayed out?

If your extensions are grayed out, it because you disabled them manually or Chrome disabled that because they are unsafe.

  • Can Chrome extensions steal passwords?

Regular Chrome extensions can’t steal your passwords. However, malicious extensions from third-party sources might be able to do that.


Editor’s Note: This post was originally published in August 2017 and has been since revamped and updated in April 2020 for freshness, accuracy, and comprehensiveness.

Editor's Note: This article was originally published in August 2017 and was revamped and updated in September 2020 for freshness, accuracy, and comprehensiveness.