Cortana is one of the most notable and most useful additions in Windows 10. But not working Cortana could be very annoying and it could decrease functionality of the system a lot, so here are a couple of workaround in case your personal assistant is not working.
First thing first, you have to make sure Cortana is available in your country. If it’s not, you won’t be able to use it without performing a couple of tweaks in the regional settings. If that’s the case, read more about the availability of Cortana and how to use it if you’re not in the supported region in this article.
Another thing that could prevent your personal assistant from working is a Firewall. A couple of users reported that Firewall is blocking their Cortana, and after they made an exception in the Firewall, everything was fine. So, to stop Firewall from preventing Cortana from work, do the following:
- Go to Search, type firewall and open Allow an app through Windows Firewall
- In Allowed apps window go to Change settings
- Now locate all Cortana features in Allowed apps and features: and check all of them
- Click OK and check if Cortana is working now
And the third thing that could prevent your Cortana from working is your Microsoft Account. Some users reported that they were unable to use Cortana until they switched to local account. To check this, just switch to your local account from Settings, and if Cortana is working, go and create a new Microsoft account and hopefully Cortana will work again.
That’s all, I hope at least one of these solutions helped you to solve your problem with Cortana. If you have any questions or suggestions, please write them down in the comment section below.
Also, if you have any other Windows 10-related issues you can check for the solution in our Windows 10 Fix section.
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