If your Cricut images are not loading or you get the error,
Your file includes unsupported items. For best results, use a different file type
If this happens, it’s either a fault from the image or your configuration. Read this detailed guide to the end to explore the various ways to repair all Cricut image load problems.
How do I fix Cricut image loading problems
1. Arrange and resize the design
- Launch Cricut Design Space.
- Import or upload the design.
- Click on SELECT ALL to select all the elements of the design.
- Next, on the right-hand side of the window, locate the SIZE Here, the lock icon beside the SIZE label should be closed.
- To reduce the size uniformly, click inside the length box and enter a figure.
- Do the same thing for the height setting.
After resizing the design, the next step is to move it to display on the mat correctly. On the toolbar, we will move the design using the settings in the POSITION section.
- Click inside of the box labeled X to set the X-axis position. Clear it and enter your desired location. When in doubt, type 0.
- Repeat the above step for the Y-axis.
2. The image contains clipping paths
A clipping path is a layer of multiple shapes, which masks other shapes. Flatten the image into a single shape using a graphics designing program.
For example, you can do this in Adobe Illustrator with the help of the tools under the Pathfinder panel. To locate the Pathfinder panel, press SHIFT + CTRL + F9 or click Windows on the Illustrator menu and select Pathfinder from the dropdown.
After flattening the image, export it to Cricut in a supported format. This solves Cricut image load problems in most cases.
3. Convert the text for use in Design Space
- In Adobe Illustrator, convert the text to an image using the Create Outlines tool.
- Alternatively, if you use Corel Draw, you can convert the text with the Convert to Curves
- Finally, export the images as JPG, PNG, GIF, or BMP files.
To export your image to Cricut Design Space, you must first convert all editable text into shapes. The tools above can help you transform the texts into shapes while keeping it looking the same.
4. Linked images cause Cricut image load problems
- In Adobe Illustrator, navigate to the Windows > Links.
- In the next window, select the Embed Image(s).
- For CorelDraw, you can unlike the images using the Break Link.
- Export the file in the JPG, PNG, GIF, or BMP formats.
A common reason why Cricut images are not loading is that they are not really embedded in the file. To reduce the file size, many people like to link images to the file, but Cricut Design Space cannot identify these linked files.
Your files must be in a supported format for you to import them to Circuit Design Space. Files in the DXF or SVG formats are layered into separate colors, and so you cannot upload them to Cricut.
So, make sure you export the file as either a JPG, PNG, GIF, or BMP file. The solutions here should fix your Cricut image load problems.
FAQ: Learn more about Cricut cutters
- What is Cricut?
Cricut is a brand of computer-controlled cutting machines that you can use to create patterns in a wide variety of materials.
- Where can I buy Cricut gear?
You can get Cricut gear from plenty of major establishments, such as Amazon. Check out these sweet deals on Cricut equipment.
- What software goes well with Cricut?
Cricut cutters don’t need a particular set of tools to run it. That being said, here’s a list of the best software to use with Cricut cutters.
Editor's Note: This article was originally published in February 2020 and was revamped and updated in July 2020 for freshness, accuracy, and comprehensiveness.