{"id":4400,"date":"2026-07-30T12:24:34","date_gmt":"2026-07-30T12:24:34","guid":{"rendered":"https:\/\/windowsreport.com\/de\/microsoft-droht-cma-untersuchung-wegen-365-abo-anderungen\/"},"modified":"2026-07-30T12:24:34","modified_gmt":"2026-07-30T12:24:34","slug":"microsoft-droht-cma-untersuchung-wegen-365-abo-anderungen","status":"publish","type":"post","link":"https:\/\/windowsreport.com\/de\/microsoft-droht-cma-untersuchung-wegen-365-abo-anderungen\/","title":{"rendered":"Microsoft droht CMA-Untersuchung wegen 365-Abo-\u00c4nderungen"},"content":{"rendered":"\n<p>Die britische Wettbewerbs- und Marktaufsichtsbeh\u00f6rde (Competition and Markets Authority, CMA) hat <a href=\"https:\/\/www.gov.uk\/government\/news\/cma-investigates-microsoft-over-marketing-of-subscription-plans\" target=\"_blank\" rel=\"noopener noreferrer\">eine formelle Untersuchung<\/a> dar\u00fcber eingeleitet, wie Microsoft die Abonnement-\u00c4nderungen f\u00fcr die Microsoft 365 Personal- und Family-Pl\u00e4ne vermarktet hat.<\/p>\n\n\n\n<p>Die Aufsichtsbeh\u00f6rde wird pr\u00fcfen, ob Microsoft den Kunden klare Informationen zu den bei der Verl\u00e4ngerung verf\u00fcgbaren Pl\u00e4nen gab und ob die Darstellung dazu f\u00fchrte, dass einige Abonnenten mehr als n\u00f6tig bezahlten.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-microsoft-added-copilot-and-raised-subscription-prices\">Microsoft f\u00fcgte Copilot hinzu und erh\u00f6hte die Abonnementpreise<\/h2>\n\n\n\n<p>Microsoft f\u00fcgte Copilot und andere KI-Funktionen im Januar 2025 zu den Microsoft 365 Personal- und Family-Pl\u00e4nen hinzu.<\/p>\n\n\n\n<p>Bestehende Abonnenten erhielten die neuen Funktionen ohne sofortige Kosten bis zum Ende ihrer aktuellen Abonnement-Laufzeit. Bei der Verl\u00e4ngerung stufte Microsoft sie automatisch auf teurere Pl\u00e4ne hoch, die KI-Funktionen enthielten.<\/p>\n\n\n\n<p>Kunden, die Copilot nicht wollten, mussten zu einem g\u00fcnstigeren Plan wechseln oder ihr Abonnement k\u00fcndigen. Microsoft stellte zudem den Verkauf der Copilot-freien Personal- und Family-Pl\u00e4ne an Neukunden ein.<\/p>\n\n\n\n<p>Das Unternehmen f\u00fchrte vor\u00fcbergehend Classic-Pl\u00e4ne f\u00fcr bestehende Abonnenten ein. Microsoft 365 Personal Classic kostet \u00a359.99 pro Jahr, w\u00e4hrend der KI-aktivierte Plan \u00a384.99 kostet. Microsoft 365 Family Classic kostet \u00a379.99, verglichen mit \u00a3104.99 f\u00fcr die KI-Version.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-cma-questions-how-microsoft-presented-cheaper-plans\">CMA hinterfragt, wie Microsoft g\u00fcnstigere Pl\u00e4ne pr\u00e4sentierte<\/h3>\n\n\n\n<p>Die CMA wird untersuchen, ob Microsoft die g\u00fcnstigeren Classic-Pl\u00e4ne klar erkl\u00e4rte und den Abonnenten gen\u00fcgend Zeit gab, ihre Optionen vor der Verl\u00e4ngerung zu vergleichen.<\/p>\n\n\n\n<p>Die Aufsichtsbeh\u00f6rde erkl\u00e4rte, dass Kunden selbst entscheiden k\u00f6nnen sollten, ob sie f\u00fcr KI-Funktionen wie Copilot bezahlen m\u00f6chten. Unternehmen m\u00fcssen zudem Abonnement-\u00c4nderungen durch faire und transparente Praktiken einf\u00fchren, ohne Verbraucher in die Irre zu f\u00fchren.<\/p>\n\n\n\n<p>Die CMA kann Geldbu\u00dfen verh\u00e4ngen, ohne ein Unternehmen vorher vor Gericht zu bringen. Microsoft k\u00f6nnte mit einer Strafe von bis zu 10 % seines weltweiten Jahresumsatzes rechnen, falls die Aufsichtsbeh\u00f6rde zu dem Schluss kommt, dass das Unternehmen gegen das britische Verbraucherschutzgesetz versto\u00dfen hat.<\/p>\n\n\n\n<p>Die Untersuchung dauert an, und die CMA hat noch kein abschlie\u00dfendes Ergebnis erzielt.<\/p>\n\n\n\n<p>Dies ist nicht die erste CMA-Untersuchung in j\u00fcngster Zeit, die Microsoft betrifft. Im Mai leitete die Beh\u00f6rde eine Untersuchung des Gesch\u00e4ftssoftware-\u00d6kosystems von Microsoft ein.<\/p>\n\n\n\n<p>Die Untersuchung erfolgt zudem zu einem Zeitpunkt, an dem <a href=\"https:\/\/windowsreport.com\/de\/microsofts-umsatz-erreicht-90-milliarden-dollar-da-das-ki-wachstum-anzieht\/\" target=\"_blank\" rel=\"noopener noreferrer\">Microsofts Umsatz im vierten Quartal des Gesch\u00e4ftsjahres 2026 (FY26 Q4) 90 Milliarden US-Dollar erreichte<\/a>, da das KI-Wachstum anzog.<\/p>\n\n\n\n<p>Via <a href=\"https:\/\/www.neowin.net\/news\/cma-investigates-microsoft-for-hiding-classic-microsoft-365-plans-after-2025-ai-price-hikes\/\" target=\"_blank\" rel=\"noopener noreferrer\">Neowin<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Die britische Wettbewerbs- und Marktaufsichtsbeh\u00f6rde (Competition and Markets Authority, CMA) hat eine formelle Untersuchung dar\u00fcber eingeleitet, wie Microsoft die Abonnement-\u00c4nderungen f\u00fcr die Microsoft 365 Personal- und Family-Pl\u00e4ne vermarktet hat. Die Aufsichtsbeh\u00f6rde wird pr\u00fcfen, ob Microsoft den Kunden klare Informationen zu den bei der Verl\u00e4ngerung verf\u00fcgbaren Pl\u00e4nen gab und ob die Darstellung dazu f\u00fchrte, dass einige [&hellip;]<\/p>\n","protected":false},"author":49,"featured_media":4401,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_enabled_clarity":"","footnotes":""},"categories":[1797],"tags":[],"work":[],"class_list":["post-4400","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-anleitung"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.0 (Yoast SEO v28.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Microsoft droht CMA-Untersuchung wegen 365-Abo-\u00c4nderungen<\/title>\n<meta name=\"description\" content=\"Die CMA untersucht, ob Microsoft Kunden \u00fcber Microsoft 365 Copilot-Preiserh\u00f6hungen 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