Microsoft Brings Dynamics CRM Integration with Cortana

Ivan Jenic By: Ivan Jenic
2 minute read
cocortana i wasn't able to connect

Home » News » Microsoft Brings Dynamics CRM Integration with Cortana

We just told you that you won’t have to wait for new Cortana improvements, and we were absolutely right. The latest addition of Microsoft’s virtual assistant is the ability to connect with your Microsoft Dynamics CRM account.

For those unfamiliar with the term Dynamics CRM, it is Microsoft’s customer relationship management software package, and it is a part of Microsoft Dynamics line for business. This branch covers sales, services and marketing, which means that the addition of Dynamics CRM account is the first ever enterprise solution to get Cortana integration.

How to link Cortana with Dynamics CRM Account

Since Dynamics CRM is aimed to enterprises, a lot of regular users don’t even know what it means. We also don’t have our Dynamics CRM account, so we can’t tell you exactly how the integration works. But Windows Central provided a guide on how to link two accounts, so we’re going to convey you the method.

Here’s how to link Dynamics CRM account with Cortana:

  1. Open Cortana on your Windows 10 PC or Mobile
  2. Tap the hamburger button in the upper left corner
  3. Open Notebook
  4. Choose Connected Accounts
  5. Select Dynamics CRM if available

Cortana integration is becoming a big part of Windows 10 for many services and apps. As you probably noticed, a lot of new Universal apps for Windows 10 come with the Cortana integration, and some other services, like Microsoft Health + Band, LinkedIn, Office 365, Uber, and Xbox Live also support it.

There’s still no official word whether the ability to link Cortana with Dynamics CRM is US-only, or it is available in other Cortana-covered regions.

If you’re a more experienced Windows user, or you have a Dynamics CRM account for your business, feel free to share with us how the integration works.

Discussions

Next up

Mysterious update KB4023057 got released again: What it is for?

Giles Ensor avatar. By: Giles Ensor
4 minute read

Here is an interesting situation. Microsoft releases update KB4023057 (again), still doesn’t explain what it is for, and expects everyone to be happy. Result? Well, […]

Continue Reading

KB4480967 and KB4480959 fix hotspot and file access issues

Madeleine Dean By: Madeleine Dean
2 minute read

Microsoft started 2019 in style. The company recently rolled out new Windows 10 updates, just a few days after the January 2019 Patch Tuesday wave […]

Continue Reading

How to run Windows XP games on Windows 10

Sovan Mandal avatar. By: Sovan Mandal
4 minute read

Windows 10 might easily be the latest and greatest operating system Microsoft has ever come up with. And there are solid reasons for it to […]

Continue Reading