Fix: Error 80070002 While Upgrading to Windows 10

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
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Upgrading to Windows 10 isn’t always a simple process, and some users are getting error 80070002 while trying to upgrade to Windows 10. If you’re trying to upgrade to Windows 10 and you’re getting this error you might want to have a look at some of our solutions.

How to Prevent Error 80070002 During the Upgrade to Windows 10

Error 80070002 is present on all versions of Windows and quite often it prevents Windows Update from working properly and at the same time it prevents you to upgrade to Windows 10, but don’t worry, there are few things that you can do.

Solution 1 – Disable Windows Update service and delete temporary files

First thing we’re going to try is an usual practice when solving problems with Windows updates, and that is to delete software distribution folder, and reset the Windows Update service. If you’re not sure how to do that, follow these instructions:

  1. Open Control Panel and navigate to Administrative Tools. You can do so by typing administrative tools in the search box in Control Panel.
  2. In the Administrative Tools section find and run Services.
  3. Services window will open with the list of running services. Find Windows Update from the list of services, right click it and choose Stop.Error 80070002 in windows 10
  4. Navigate to your Windows folder. By default it should be C:\Windows.
  5. Find and open SoftwareDistribution folder.
  6. In the SoftwareDistribution folder find and open DataStore folder.
  7. Delete all files and folders from DataStore folder. You might get prompted to confirm or asked for administrator password.Error 80070002 in windows 10 2
  8. Go back to the SoftwareDistribution and find and open Download folder.
  9. Delete all the files and folders from the Download folder.
  10. Next, go back to the Control Panel > Administrative Tools > Services and enable the Windows Update service.
  11. Your problem should now be fixed and you should be able to download Windows Updates.

Solution 2 – Use the System Update Readiness Tool

Go to Windows Update section and click Check for updates. If you have issues with downloading Windows updates you should be offered to download System Update Readiness Tool. You’re not offered to download the tool follow these steps:

  1. Go to this link.
  2. Find your operating system from the list. Make sure that you choose the correct version depending on your system (32-bit or 64-bit) and click the Download link.
  3. Install the System Update Readiness Tool.
  4. After installing the tool it should run automatically and you can try running Windows Update again.

Solution 3 – Disconnect any additional hard drives

If you have two hard drives in your computer, try disconnecting the one that doesn’t have Windows installed on it. Sometimes error 80070002 is caused when you have two or more hard drives connected to your computer, so if your computer isn’t under warranty you might try disconnecting additional hard drives.

We also have to mentioned that if these solution didn’t work, you can try WUReset tool, which solves the problems with Windows updates by itself. So, check out the review, and find the download link here.