Many features unavailable on Lumia 1520 running latest Windows 10 Mobile build

Madalina Dinita
by Madalina Dinita
Managing Editor
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Microsoft  recently rolled out Windows 10 build 14385 for both PC and Mobile, offering Insiders another glimpse into the upcoming Anniversary Update content. Dona Sarkar, chief of the Windows 10 Insider Team, boasted on her blog post that the latest build brings “a few hundred bug fixes we wanted to get out to Insiders as quickly as possible.”

However, Insiders have also learned through their own experience that build 14385 also introduces issues of its own. For example, Lumia 1520 owners have noticed that a series of features are currently unavailable on their phones.

Lumia 1520 users report that “Hey Cortana” is not available, the Lumia motion data feature doesn’t work, and the call record feature is nowhere to be seen.

Build 14385

Firm ware 02540.00019.15236.45004

1.I do not have the Call recording feature that was comes built in with the OS

2.i do not have Hey cortana

3.Lumia motion data is not working even after soft and hard reset nor is the Motion data app working. to be precise sensorcore is not working

may i know why the following features are not available ?

Unfortunately, Microsoft’s Support engineers have been unable to answer this question. Furthermore, they provided users with copy-paste answers, suggesting them to perform a phone reset, although users clearly mentioned they had already tried this solution without success.

And these are not the only issues impacting Lumia 1520 running build 14385, as it appears that the brightness settings is unresponsive:

i am using the Lumia 1520 and in the latest build 14385

the brightness setting are not working.

even when i change betwen auto medium and low there is no change in the display .

but at times the phone automatically goes to some random brightness.

For the time being, Microsoft doesn’t have a clear answer as to why certain features are unavailable on Lumia 1520 running build 14385, let alone a solution.

However, it’s not all bad news around Lumia 1520. Microsoft has finally fixed those annoying battery issues users had been complaining about for months.

We have improved battery life for older devices, such as the Lumia 830, 930, and 1520.

Meanwhile, if you’ve already found a solution to fix this feature unavailability issue on Lumia 1520, you can share it in the comment section below.

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