How to fix the recover webpage error in Internet Explorer

Matthew Adams
by Matthew Adams
Windows & Software Expert
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  • Website pages crash when Internet Explorer’s recover webpage error arises.
  • This troubleshooting guide tells you how users can fix Internet Explorer’s recover webpage error for more stable browsing.
  • You can browse through other IE troubleshooting guides at our Internet Explorer section.
  • Our Browsers Hub includes a plethora of articles for nine alternative web browsers.
Internet Explorer browser

Some Internet Explorer users have posted on Microsoft’s support forum about a recover webpage error.

That’s a webpage crash that arises for some users when viewing pages in IE. When the issue arises, Internet Explorer provides a recover webpage option to restore the page that crashes.

However, clicking the recover webpage option doesn’t always restore the page. Instead, Internet Explorer displays a website is not responding error message. Therefore, IE users can’t view pages, or at least lose data, when the recover webpage error arises.

How can I easily fix the webpage recovery error in Internet Explorer?

1. Turn off Internet Explorer’s add-ons

  1. Click the Tools button at the top right of Internet Explorer’s window.
  2. Select Manage add-ons to open the window shown directly below.
    Toolbar and Extensions tab How to fix recover webpage error in internet explorer
  3. Select Toolbars and Extensions on the Manage Add-ons window.
  4. Select an add-on to turn off.
  5. Press the Disable button to turn off the selected add-on.
  6. Then disable all other third-party add-ons listed on the Toolbars and Extensions tab.
  7. Click Close to exit Manage Add-ons.
  8. Restart the Internet Explorer browser.

2. Check your proxy settings

  1. First, open your Run accessory, which you can do by pressing the Windows and R keys at the same time.
  2. Type inetcpl.cpl in Run and press Enter to open the Internet Properties window.
    Internet Properties window How to fix recover webpage error in internet explorer
  3. Click the Internet Properties window’s Connections tab.
  4. Press the LAN settings button to open the window in the screenshot directly below.
    Local Area Network Settings window How to fix recover webpage error in internet explorer
  5. Uncheck the Use a proxy server for your LAN checkbox if it’s selected.
  6. Select the Automatically detect settings checkbox.
  7. Click the OK option to exit the Local Area Network (LAN) Settings window.

3. Open Internet Explorer with its safe mode

  1. Press the Windows and X keys simultaneously to open a Win + X menu.
  2. Click Run on the menu to open that accessory.
    Run window How to fix recover webpage error in internet explorer
  3. Next, type this Run command in the Open box: “C:\Program Files\Internet Explorer\iexplore.exe” -extoff
  4. Press the OK button to open Internet Explorer in its safe mode, which disables add-ons.

4. Reset Internet Explorer

  1. Close Internet Explorer if it’s open on your taskbar.
  2. Press the Windows + S keyboard shortcut, which will open Windows 10’s Type here to search box.
  3. Input the keyword internet options to search for.
  4. Click Internet Options to open its window.
  5. Select the Advanced tab that’s shown directly below.
    Advanced tab How to fix recover webpage error in internet explorer
  6. Click the Reset option.
    Reset Internet Explorer Settings How to fix recover webpage error in internet explorer
  7. Then press the Reset button to restore Internet Explorer to default.
  8. You’ll also need to restart Windows after resetting Internet Explorer for changes to take effect.

5. Select automatic IP address settings

  1. Press the Type here to search button on your taskbar to open that utility.
  2. Input network in the search box.
  3. Click View network connections to open that Control Panel applet.
    Network Connections applet How to fix recover webpage error in internet explorer
  4. Right-click your net connection to select Properties.
  5. Select Internet Protocol Version 4 on the Networking tab that opens.
  6. Click Properties to open the window in the snapshot directly below.
    The Obtain an IP address automatically setting How to fix recover webpage error in internet explorer
  7. Select the Obtain an IP address automatically radio button if it’s not already selected.
  8. Select the OK option.

6. Reset your network adapter

  1. First, press the Windows and X keys at the same time, which will open a menu that includes various shortcuts.
  2. Click the Run shortcut.
  3. Enter cmd in Run’s Open box.
  4. To open an elevated Command Prompt, press the Ctrl + Shift + Enter keys at the same time.
  5. Next, type in these four separate network reset commands in your Command Prompt pressing Enter after each one:
    netsh advfirewall reset
    netsh int ip reset
    netsh int ipv6 reset
    netsh winsock reset

  6. Restart Windows after you’ve run all those commands.

Those are some of the more likely fixes for the recover webpage error.

Disabling third-party IE add-ins and resetting Internet Explorer is among the most widely confirmed resolutions.

So, give those resolutions a shot before trying the others.