Glance screen doesn’t turn off while Lumia is charging, here’s why

Khushaar Tanveer avatar. By: Khushaar Tanveer
2 minute read

One of the most commendable features of Microsoft’s Lumia devices is the Glance screen technology, and many smartphone manufacturers have tried to replicate the similar behavior in their devices. However, Microsoft’s Lumia devices provide a more realistic version of this feature.

Although Microsoft’s version is still far from perfect and there is much work to be done in the Glance screen functionality, oddly, Microsoft is introducing some changes that are going to make this feature even worse. For instance, the inability to turn off glance screen functionality while the phone is charging can prove to be rather displeasing than usable.

A firm engineer from Microsoft responded to users’ request on the Feedback Hub, explaining why the glance screen feature cannot be disabled for the time being.

Thank you for your feedback! Some less used features have been removed from Settings in order to simplify lookup and improve the usability. This includes removing the option to turn off Glance while the phone is charging. At the same time, this release implements a new system to prevent burn-in on devices while Glance is ‘on’. This is why you no longer see the clock moving up the Glance screen over time. Your feedback has been forwarded to the feature team, and the option to disable Glance is under consideration for future releases.

The phrase “to prevent burn-ins on devices while Glance is on” is very obscure, and probably refers to the fact that the time does not animate every minute, but instead the new behavior includes flashing on-screen text every 60 seconds.

We hope Microsoft is going to address this issue as there have been more than enough complaints from users, to consider this situation as a major problem. Microsoft has promised to release Lumia updates with improved glance functionality.

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