Google Drive and other Google products are down for many users in the US

By: Madeleine Dean
2 minute read

If you can’t access your Google Drive, rest assured: your computer is not to blame. It appears that thousands of users are experiencing various Google Drive bugs, ranging from login issues to file loading errors.

UPDATE: Google confirmed that all the issues have been fixed now

The problem with Google Drive should be resolved. We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better.

According to DownDetector, Google has been experiencing issues since 10:04 AM EDT.

Judging by reports, there are two main issues affecting Google Drive, Google Sheets and Google Docs: logins and slow connection problems.

Also, these issues are prevalent for users from the US. Part of Europe is also affected, as well as some areas in Japan.

Google is having issues

Here’s how users describe these issues:

Google Drive search function not working, and Gmail virus scanners unavailable as of 9/7/2017 11:41 AM EDT, Gainesville, FL

Can’t “connect” to Google Keep in Seattle but can get to Drive and inbox.”

Very slow to down in southern Virginia, USA

Google Classroom and Websites aren’t working

Google Drive is down in the UK. Document manager constant circles followed by blank screen. No data.”

Drive is barely working in Quito, Ecuador. I can access recent activity files but the files/folder list is not loading. Mail and calendar seem to be working fine.”

We’ll update this article as soon as new information is available. If you’re experiencing various issues when using Google’s products, use the comment section below to describe the bugs.

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