KB4501375 causes black screen issues for many users

by Vlad Turiceanu
Vlad Turiceanu
Vlad Turiceanu
Passionate about technology, Windows, and everything that has a power button, he spent most of his time developing new skills and learning more about the tech world. Coming... read more
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Windows 10 May Update has its fair share of problems when it comes to the installation process. Update after update, patch after patch, more and more users complained about the inability to properly install it.

The latest patch, in the form of KB4501375, doesn’t make an exception.

Here’s how one user describes KB4501375 update installation problems:

Have been trying to install latest update KB4501375 down loads but when asked to restart , after restart computer goes to 30% load then restarts computer but then goes into black screen  with spinning dots and have to remove down load , reset to previous time ,  happens all the time , can any one help please

It seems like this is not a one-time deal, and the error keeps happening again and again.

What can I do to get out of this mess?

There is no confirmed solution as of right now, but if you’re in the same situation, you can try a couple of things to solve the issue.

1. Run the Windows Troubleshooter

The first thing that you should do is to run the Windows Troubleshooter. In many cases this tool can help quite a lot, and it can solve the problem without much hassle. To use it, follow the steps:

  1. Go to Start > Settings > Update & Security.
  2. In the left panel click on Troubleshoot.
  3. In the right section, scroll down until you see Windows Update.
  4. Select Windows Update, then click Run the troubleshooter and then follow the on-screen steps.check for udpates troubleshooter

If you’re having trouble opening the Setting app, take a look at this article to solve the issue.

If the Troubleshooter stops before completing the process, fix it with the help of this complete guide.

2. Update all your drivers

In some cases, outdated drivers can cause issues with the update process. Make sure you have the latest drivers installed.

Did you know that the majority of Windows 10 users have outdated drivers? Be a step ahead using this guide.

3. Perform a system scan

If your system is affected by viruses or malware, this can trigger some bugs and the update process won’t complete. Perform a full system scan and make sure to delete any corrupted files that may interfere with the update.

Scan your system easily with Windows Defender. Find out how you can do it by reading this article.

Hopefully, after following the steps above, you will be able to update your PC. If you didn’t upgraded to Windows 10 v1903 and want to avoid possible issues with it, we recommend you to block it by following this easy guide.

If you have any other suggestions or questions, feel free to reach for the comments section below.