After the Windows 10 May Update and the problems that came with it, many users thought that was it. A new update, new problems, a few solutions for those problems, and things would go back to normal.
Well, it seems that Microsoft has more in the bag. More specifically, KB4503864 and KB4501371 came with a new and weird problem.
Users are complaining that the latest updates have a negative impact on their mouse behaviour to the point that the mouse becomes unusable.
Here’s how one Windows 10 user describes the problem:
After installing KB4503864 and KB4501371, my mouse now randomly double clicks, single clicks during dragging/highlighting, and stutters when being held down. This makes it basically unusable. It was working perfectly fine for years before these particular updates, and I can’t find anything about this online. Any idea on what to do?
We’ve already covered some mouse problems in our previous articles, so be sure to check them out as they may hold the answer to your problem:
Can I do something to fix my mouse?
In regards to what you can do to quickly solve this issue, your best bet is to uninstall the updates that caused the problem.
In order to do that, follow these steps:
- Go to Start > Settings > Update & Security.
- In the right section, under Check for updates, click on View update history.
- Now, the first option is Uninstall updates. Click on it.
- In the list that appears, search for KB4503864 and KB4501371, right-click them and select Uninstall.
- Wait for the process to finish and restart your PC.
After the restart, Windows 10 will try to download and install the new updates again. To make sure that doesn’t happen, follow the easy steps in this article to block the updates.
Alternatively, you can uninstall your mouse driver from Device manager and let Windows 10 download and install a new one automatically:
- In the Windows search box type Device Manager and hit Enter.
- Expand Mice and other pointing devices.
- Right-click on your device and select Uninstall device.
- Wait for the process to finish and then restart your PC.
After the restart, Windows will try to automatically find and install a driver for your mouse.
Hopefully, this problem didn’t affect you. But if it did, one of these simple solutions should easily solve it.
What do you think about the new Windows 10 updates? Will Microsoft fix them or we’ll have to search for alternative solutions?
Leave your answers along with any other questions in the comments section below.