Windows 10 desktop stops responding after KB4505903 install

by Milan Stanojevic
Milan Stanojevic
Milan Stanojevic
Windows & Software Expert
Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He's a PC enthusiast and he... read more
Affiliate Disclosure
KB4505903 issues

Microsoft hs recently rolled out Windows 10 update KB4505903 to Windows Insiders.

Although the latest build brings many fixes and improvements, it also introduced new problems for Windows 10 users. Microsoft already acknowledged some of these bugs. However, people are reporting additional problems on the forums.

One user reported that the Windows 10 desktop stopped responding after installing KB4505903.

Still problems. Since this morning, DESKTOP has stopped twice. The problem is always the same it blocks everything and you have to do RESET. The Hyper-V virtual machine is even worse on restarting the black screen and must be back to the restore point
AMD has already updated 4 times in a month […]

Unfortunately, there is no workaround available at the moment. However, you can uninstall the latest Windows 10 update from your system to temporarily fix the issue.

You may need to wait for a few more weeks until Microsoft releases a hotfix.

KB4505903 fails to install

Moreover, many people also reported that the update failed with the error code 0x80073701. It looks like a previous cumulative update installed on your systems is the culprit behind this issue. Apparently, this messes up the latest installation.

Windows 10 users managed to successfully install the update by removing a previous cumulative update.

I ended up uninstalling the original CU and once rebooted WU successfully installed the latest one without issue.

If the problem still persists, you can try this step-by-step guide to get rid of this issue.

Microsoft will continue to release new builds for testing purposes until the 19H2 and 20H1 feature updates are officially released.

The company recommends its users to use the Feedback Hub to report any problems that exist in the operating system. Microsoft uses the feedback provided through the Feedback Hub to improve the OS.

Therefore, you should use the Feedback Hub to report all the problems that you encounter in every new build. We hope that Microsoft takes notice of the installation issues and releases the hotfix as soon as possible.

Have you experienced any other problems after installing KB4505903 on your systems? Did you manage to resolve those issues? Let us know in the comments section below.


This article covers:Topics: