Lumia 1520 no longer accepts updates, users complain

By: Madeleine Dean
2 minute read

Updating 2013/2014 phones to Windows 10 has always been an issue for Microsoft as not all its phones can run Windows 10 properly. Therefore, the company decided to make them ineligible for the upgrade. The tech giant provided users with a list of the phones that do not support Windows 10 while still promising to do its best to bring the Windows 10 experience to other Lumia phones that are currently ineligible for the update as well.

It also appears that phones that updated successfully, such as the Lumia 1520, no longer install will install updates2. Restarting the phone does not solve the issue as one users reported on Microsoft’s forum:

My Phone has been updating perfectly until update 14332. I cannot install this one. (Unable to install update).
I tried resetting my phone, which has worked in the past. Now it says ” cannot do this at this time, please try again later).
Any suggestions would be greatly appreciated.

Microsoft’s answer has been as elusive as before when in came to upgrading older phone versions to Windows 10:

I understand that you are facing issues with Windows 10 Phone. I apologize for the inconvenience caused to you.
The issue could occur if there is change in phone settings.

The support engineer asked the user to provide him with more details but they never replied, leading us to assume the issue was ultimately solved.

Speaking of updates, the latest Windows 10 Mobile build has indeed brought a lot of issues: users complained about update fails, camera issues, and charging problems among others. Since the Lumia 1520 user who reported update problems didn’t mention the update he tried to install, we could also conclude that the issue was caused by the latest update 14327.

If you own a Lumia 1520 and are experiencing these kinds of upgrading issues, do let us know in the comment section below.

RELATED STORIES YOU NEED TO CHECK OUT:

For various PC problems, we recommend this tool.

This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

  1. Download this PC Repair Tool rated "Excellent" on TrustPilot.com.
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues with Patended Technologies (requires upgrade).

Discussions

Next up

Best Windows 10 antivirus software to use in 2018

By: Radu Tyrsina
7 minute read

Update – 2018 will soon come to an end and we already have a guide on what is the best antivirus you should get in […]

Continue Reading

These features are out for good with Windows 10 version 1809

iamsovy@gmail.com' By: Sovan Mandal
2 minute read

Microsoft is all set to launch its next big update, Windows 10 version 1809 in October. While that should be a nice piece of news […]

Continue Reading

Windows 10 18H2 builds no longer receive new features

By: Matthew Adams
3 minute read

The Windows 10 October 2018 Update (otherwise 18H2) rollout might now be two to three weeks away. For the last few months, new build previews […]

Continue Reading