How to stop Adobe genuine pop up message on Mac

Milan Stanojevic
by Milan Stanojevic
Windows & Software Expert
Milan has been enthusiastic about PCs ever since his childhood days, and this led him to take interest in all PC-related technologies. Before joining WindowsReport, he worked as a front-end web developer. Read more
Affiliate Disclosure
  • Adobe provides a wide variety of products, some of which include security safeguards known as Adobe Genuine Service.
  • Many Mac users have reported seeing an Adobe Genuine Software Integrity Service pop-up warning, which may be disabled by removing the service itself.
  • Keep in mind that only authentic Adobe goods and services offer the most up-to-date functionality, as well as support and the most recent security updates.
  • If you go all the way through this article, you will also discover how to use the firewall effectively to remove pop-ups and get things done without interruption.
How to stop adobe genuine pop up mac
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Many users reported Adobe genuine pop-up messaging showing up from time to time.

This message can be annoying, but in today’s article, we’re going to show you how to deal with it on your Mac.

How do I stop Adobe genuine pop up from appearing on Mac?

1. Reinstall Adobe software

  1. Remove Adobe software that is giving you this error.
  2. Install its latest version.
  3. Check if the problem is still there.

These indications above seem very straightforward and simple to follow, right?

Well, sometimes it’s not that easy because some software programs leave some files behind that can lead to problems when you reinstall them.

And even if you don’t mean to reinstall the software like you will do with the Adobe product, the junk files left behind will, in time, produce clutter and will slow down your computer.

Manually identifying the mess and clutter that remains after removing Adobe applications on your Mac may be time-consuming and tedious. The good news is that this is not impossible, and superfluous files may be securely deleted.

If you want to get rid of the things that take up unnecessary system storage or of unwanted files for good, we recommend you use Apple-approved Mac cleaning tools.

2. Remove Adobe Genuine Software Integrity Service

  1. Open the Finder
  2. Select Go and click on Go to Folder.
    go to folder How to stop adobe genuine pop up mac
  3. Enter ~/Library/Application Support/Adobe
  4. Delete the AdobeGCCClient directory.

3. Use Lulu

  1. Download and install Lulu.
  2. Start the application.
  3. Once the application starts, disable all Adobe checker tasks from accessing the Internet.

Note: Keep in mind that Lulu is a powerful firewall, and you can cause various issues if you prevent essential processes from connecting to the Internet.

If you’re not a fan of Lulu, you can achieve the same results by using LittleSnitch.

Adobe genuine pop-up window usually appears if you don’t have a genuine version of Adobe software, and if that’s the case, your best option would be to follow the link provided in that window or contact Adobe support.

In case you’re using a genuine version, and this is just a glitch, you should be able to disable the pop-up message with our other solutions.

Leave us a line in the comments section if you want to add or suggest any other solutions.

Editor’s Note: This post was originally published in July 2020 and has been since revamped and for freshness, accuracy, and comprehensiveness.

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