How to stop Adobe genuine pop up message on Mac

Milan Stanojevic
by Milan Stanojevic
Deputy Editor
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  • Adobe offers a wide array of software, and that software comes with certain security measures.
  • Many users reported Adobe genuine pop up message on Mac, and in this article, we’ll show you how to get rid of it.
  • We covered Adobe and its products in the past, and for more guides like this, visit our dedicated Mac issues fix section.
  • For more guides and information about Mac, we suggest that you visit our Mac Hub.
How to stop adobe genuine pop up mac

Adobe products are great, but many users reported Adobe genuine pop up messaging showing up from time to time.

This message can be annoying, but in today’s article, we’re going to show you how to deal with it on your Mac.


How do I stop Adobe genuine pop up from appearing on Mac?

1. Make sure you’re using a legitimate version of Adobe software

adobe gc exe

  1. Follow the link in the pop up and try to resolve the issue.
  2. Update the Adobe software to the latest version.
  3. Contact Adobe software and verify that you’re using a genuine version of the software.

Adobe genuine pop up appears if you’re using a non-genuine version of Adobe software. If you suspect that you’re using non-genuine software, follow the instructions from above.

2. Remove Adobe Genuine Software Integrity Service

  1. Open the Finder
  2. Select Go > Go to Folder.
    go to folder How to stop adobe genuine pop up mac
  3. Enter ~/Library/Application Support/Adobe
  4. Now delete the AdobeGCCClient directory.

3. Use Lulu

  1. Download and install Lulu.
  2. Start the application.
  3. Once the application starts, disable all Adobe checker tasks from accessing the Internet.

Keep in mind that Lulu is a powerful firewall, and you can cause various issues if you prevent essential processes from connecting to the Internet.

If you’re not a fan of Lulu, you can achieve the same results by using LittleSnitch.

4. Reinstall Adobe software

  1. Remove Adobe software that is giving you this error.
  2. Now install the latest version.
  3. After doing that, check if the problem is still there.

Adobe genuine pop up window usually appears if you don’t have a genuine version of Adobe software, and if that’s the case, your best option would be to follow the link in the window or contact Adobe support.

In case you’re using a genuine version, and this is just a glitch, you should be able to disable the pop up message with our other solutions.