- Microsoft Edge is the built-in browser that comes with Windows 10 and some users reported that is not working at all for them.
- To fix this issue, make sure that DNS Client is running and that Edge isn’t blocked by your antivirus or firewall.
- Visit our dedicated Fix Hub to find out more about how you can fix frequent PC issues.
- We covered Edge and other browsers in-depth in our Browsers hub, so head over there if you need more related information.
7. Run DISM
- Open the Command Prompt.
- Enter the following command and press Enter:
- Wait for the process to finish.
- Restart your computer.
- In case the DISM can’t obtain files online, try using your installation USB or DVD. Insert media and type following command:
/Online /Cleanup-Image /RestoreHealth /Source:C:\RepairSource\Windows /LimitAccess
- Make sure to replace C:\RepairSource\Windows path of your DVD or USB.
- Follow further on-screen instructions.
8. Clear the cache and data
- Open Microsoft Edge.
- Choose Settings.
- Under Clear browsing data, click Choose what to clear.
- Choose Browsing history and Cached data and files.
- Select Clear.
9. Turn off the firewall
- Go to Search, type firewall, and open Windows Defender Firewall.
- Select Turn Windows Defender Firewall on or off.
- Disable Windows Firewall for both private and public networks.
- Confirm the selection and try updating again.
10. Change your antivirus
It’s already known that third-party antivirus programs don’t live in harmony with Windows 10 and its features. Sure, you might not experience any problems whatsoever.
But it’s quite possible that switching to another antivirus where this error has not been reported by users, to be a good idea.
Bullguard’s success in identifying and defending from malware attacks (web and email) is well-known by experts in the most widespread and prevalent malware detection.
This software will protect your device from any malware and it will quarantine it even before the infection can actually begin.
BullGuard AntivirusKeep your device safe from the latest malware with a triple-layer protection software .
11. Install the latest updates
Microsoft delivers Edge updates through Windows Update. So, if the problem that’s bothering you widespread, the company is probably already working on a solution.
As soon as that solution is done, you’ll get it through Windows Update.
So, just head over to Settings > Updates & Security, and check for updates.
12. Uninstall the latest updates
- Go to Settings.
- Head over to Updates & Security and select Windows Update.
- Go to Update history and choose Uninstall updates.
- Find the latest update installed on your computer, right-click it, and go to Uninstall.
- Restart your computer.
13. Change the security permissions
- Press Windows Key + R and enter %localappdata%.
- Press Enter or click OK to open AppDataLocal folder.
- Go to the Microsoft\Windows folder.
- Locate WER folder, right click it and choose Properties.
- Go to Security tab and click the Edit button.
- Select APPLICATION PACKAGES user and check Read & execute, List folder contents and Read options in Allow column.
- Click Apply and OK to save changes.
That’s it, we hope these solutions helped you solve the problem with Microsoft Edge browser.
If you have any comments, questions or suggestions, just let us know in the comments below.
Editor’s Note: This post was originally published in August 2015 and has been since revamped and updated in August 2020 for freshness, accuracy, and comprehensiveness.
Frequently Asked Questions
To reset Edge, go to Settings app > Apps. Now select Microsoft Edge and choose Advanced options. Click on Reset to reset the Microsoft Edge.
To fix Microsoft Edge, run SFC and DISM scans from Command Prompt. If that doesn’t help, reset or reinstall Microsoft Edge.
Yes, it’s possible to reinstall Microsoft Edge, but since Edge is a built-in application, you’ll need to reinstall it by running a specific command from PowerShell.
To disable Microsoft Edge, go to C:WindowsSystemApps, locate the Microsoft Edge folder and rename it. If you want to enable it, rename the folder back to its original name.