FIX: Microsoft Edge not working in Windows 10

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
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  • Microsoft Edge is the built-in browser that comes with Windows 10 and some users reported that is not working at all for them.
  • To fix this issue, make sure that DNS Client is running and that Edge isn’t blocked by your antivirus or firewall.
  • Visit our dedicated Fix Hub to find out more about how you can fix frequent PC issues.
  • We covered Edge and other browsers in-depth in our Browsers hub, so head over there if you need more related information.
how can I fix microsoft edge not working after windows update

7. Run DISM

  1. Open the Command Prompt.
  2. Enter the following command and press Enter:
        • DISM.exe /Online /Cleanup-image /RestorehealthMicrosoft Edge crashes
  3. Wait for the process to finish.
  4. Restart your computer.
  5. In case the DISM can’t obtain files online, try using your installation USB or DVD. Insert media and type following command:
        • DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:\RepairSource\Windows /LimitAccess
  6. Make sure to replace C:\RepairSource\Windows path of your DVD or USB.
  7. Follow further on-screen instructions.

8. Clear the cache and data

  1. Open Microsoft Edge.
  2. Choose Settings.
  3. Under Clear browsing data, click Choose what to clear.
  4. Choose Browsing history and Cached data and files.
  5. Select Clear.

9. Turn off the firewall

  1. Go to Search, type firewall, and open Windows Defender Firewall.
  2. Select Turn Windows Defender Firewall on or off.Microsoft Edge runs slow
  3. Disable Windows Firewall for both private and public networks.
  4. Confirm the selection and try updating again.

10. Change your antivirus

It’s already known that third-party antivirus programs don’t live in harmony with Windows 10 and its features. Sure, you might not experience any problems whatsoever.

But it’s quite possible that switching to another antivirus where this error has not been reported by users, to be a good idea.

Bullguard’s success in identifying and defending from malware attacks (web and email) is well-known by experts in the most widespread and prevalent malware detection.

This software will protect your device from any malware and it will quarantine it even before the infection can actually begin.

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11. Install the latest updates

Microsoft delivers Edge updates through Windows Update. So, if the problem that’s bothering you widespread, the company is probably already working on a solution.

As soon as that solution is done, you’ll get it through Windows Update.

So, just head over to Settings > Updates & Security, and check for updates.


Having trouble updating your Windows? Check out this guide that will help you solve them in no time.


12. Uninstall the latest updates

  1. Go to Settings.
  2. Head over to Updates & Security and select Windows Update.
  3. Go to Update history and choose Uninstall updates.Microsoft Edge keeps freezing 
  4. Find the latest update installed on your computer, right-click it, and go to Uninstall.
  5. Restart your computer.

13. Change the security permissions

  1. Press Windows Key + R and enter %localappdata%.
  2. Press Enter or click OK to open AppDataLocal folder.
  3. Go to the Microsoft\Windows folder.
  4. Locate WER folder, right click it and choose Properties.Microsoft Edge won't open
  5. Go to Security tab and click the Edit button.
  6. Select APPLICATION PACKAGES user and check Read & executeList folder contents and Read options in Allow column.
  7. Click Apply and OK to save changes.

That’s it, we hope these solutions helped you solve the problem with Microsoft Edge browser.

If you have any comments, questions or suggestions, just let us know in the comments below.

Editor’s Note: This post was originally published in August 2015 and has been since revamped and updated in August 2020 for freshness, accuracy, and comprehensiveness.

Frequently Asked Questions

  • To reset Edge, go to Settings app > Apps. Now select Microsoft Edge and choose Advanced options. Click on Reset to reset the Microsoft Edge.

  • To fix Microsoft Edge, run SFC and DISM scans from Command Prompt. If that doesn’t help, reset or reinstall Microsoft Edge.

  • Yes, it’s possible to reinstall Microsoft Edge, but since Edge is a built-in application, you’ll need to reinstall it by running a specific command from PowerShell.

  • To disable Microsoft Edge, go to C:WindowsSystemApps, locate the Microsoft Edge folder and rename it. If you want to enable it, rename the folder back to its original name.

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15 comments

Just updated win 7 to win 10 and edge wouldn’t open. Went to msconfig and found that startup was set to selective. Switched it normal, rebooted, and edge works fine.

Microsoft Edge even not start on Windows 10

Whenever I click on Microsoft edge, the window opens, and just after few seconds, automatically closed down even before getting the home screen.

How do I fix it?

How I fixed Microsoft Edge on Windows 10

Problem: Microsoft Edge stopped working or working properly… How this happened is a mystery but it was un-usable. Internet Explorer 11 and Google Chrome were working but were struggling. So I thought it was Windows 10 or a disk problem… I performed a CHKDSK /R on HD and I also performed the “sfc /scannow” . Nothing was fixing the problem.

HOWEVER I was able to totally fix the problem so here is what I did !!!
1. Went to Control Panel / Program Features / Turn Features On and Off…
2. Turned OFF: “Internet Explorer 11”
3. Restarted the system…
After restart
4. Went to Control Panel / Program Features / Turn Features On and Off…
5. Turned ON: “Internet Explorer 11”
6. Restarted system
7. PROBLEM TOTALLY WENT AWAY….
FROM:
Hank Freeman – Senior SQL Server DBA – Data and Solutions Arch. hfreeman@msn.com
Posted 1-Feb-2016
End.

Thanks a million, Hank. Worked beautifully, and although I’m a die-hard Chrome fan, I do like Edge for certain functions. Much appreciated.

To all: Make sure that you have your system ready to receive ALL UPDATES regardless of time of day or night.. Meaning the default action is for the system to go to sleep after some amount of time. So regardless of whether the system is a Desktop or Laptop that is always plugged in, make sure that the default action under the power plan(s) (all of them) is that the system never goes to sleep, (excluding the monitor or laptop screen).. This allows the system to do the updates, restarts in repetitive succession until everything is up-to-date.. Sometimes this take several days unless you restart the system as needed.

Lastly, since updates occur usually on Tuesday, make sure you have everything saved before you walk away from your system or an update/restart may bite you on the backside when you least want it or expect it to. I have noticed that after updates are applied and the Restart has-not-yet happened, the system runs strangely, so if you check you will probably (not always) find the system is waiting for a restart. If that is the case, fire one off ….

THIS WHOLE SET OF ISSUES concerning MS Edge, started from an incomplete update, so all of the above makes sense.
To all Good Luck and then enjoy Windows 10 and MS Edge.
Hank Freeman
end.

I can’t believe it !! This totally worked! I’m so grateful- THANK YOU!! I have spent hours trying to get my computer to work. Watched a bunch of You Tube videos- nothing worked.The Edge icon disappeared and wouldn’t launch, and the search bar was rendered useless. I would have reset my computer, but Windows 10 wouldnt even allow me to do that! I found this page on Firefox, and now my problem is fixed.

I’m in the same boat. After the first major win10 update, edge doesn’t connect however IE is fine, as is chrome.

Solution 3 – Register app packages fixed it for me thank you, I was tearing my hair out, tried loads recomends this worked for me:) Paul.

None of that worked- have tried every solution I’ve come across. Nothing happens- it just disappeared in the last couple days and everything I try makes no difference.

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