Microsoft acknowledges battery drain on Lumia Icon, 930, 830, and 1520, says it’s working on a fix

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Home » News » Microsoft acknowledges battery drain on Lumia Icon, 930, 830, and 1520, says it’s working on a fix

After months of user complaints, Microsoft has finally acknowledged that its Windows 10 Mobile builds impact battery life and promises to quickly develop a fix for this issue. The tech giant listed four Lumia models particularly affected by this issue:  Lumia Icon, 930, 830, and Lumia 1520. However, the list is not exhaustive, and if you encountered such issues on your Windows 10 phone, don’t hesitate to send your feedback to Microsoft.

Insiders complained about battery drain every time Microsoft rolled out a new Windows 10 Mobile build. If that’s difficult to believe, check out our reports on battery drain and overheat for build 10586.71 or build 14342 just to name a few.

Fortunately for users, Microsoft has finally taken into account their cry for help and finding a fix for battery drain has now become a priority for Dona Sarkar’s team.

We’re aware and investigating reports of users saying battery life consumption is much higher than expected on the following phone models: Lumia Icon, 930, 830, and 1520.

To help aid in our investigation, we’d like to collect some additional logs from some impacted users.

It appears that Microsoft has already found the culprit for these battery drain and overheat issues, as all the Lumia phone models mentioned above are powered by SoC 8974 chipsets.

Before you send your feedback to Microsoft, you need to perform a series of checks using the Field Medic app. For a step-by-step guide on how to run the diagnostic tool, go to Microsoft’s Forum page.

This is not the only recurrent issue Microsoft has turned into a priority for its Insider engineer team. Windows 10 Mobile and PC Insiders alike have been complaining about Wi-Fi issues on the latest builds, and the tech giant has recently acknowledged the problem, and promised it would roll out a fix ASAP.

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