- Windows 10 has brought many improvements including improved security via PIN access and face recognition using a Windows Hello supported device.
- The PIN is stored locally and is tied to a TPM chip (Trusted Platform Module). Any changes to the chip will result in the PIN not recognized. Fix this by resetting the PIN.
- An exciting new feature that deserves our attention. Check out the Windows Hello section for more articles with guides and recommendations.
- If you want to solve any Windows issues, check out the Windows 10 Errors Troubleshooting Hub for step-by-step, friendly instruction on how to do just that.
Solution 4 – Switch to a local account and add a PIN code
And if nothing from above helped, try to switch to a local account, and then add a PIN code. Here’s how to do that:
- Go to Settings > Accounts and locate your account.
- Click Sign in with a Local Account instead.
- Follow the instructions to set up a local account.
- Sign out and sign in to your local account.
- Now add a PIN code.
- After you’ve added your PIN code you need to locate your account under the Accounts section in Settings.
- Choose Sign in with a Microsoft Account instead.
Solution 5 – Remove and recreate your PIN
Another way to fix this problem is to remove your PIN and create a new one. This is rather simple and you can do it by following these steps:
- Open the Settings app and navigate to the Accounts section. From the menu on the left select Sign-in options.
- In the right panel, locate the PIN section and click the Remove button.
- Click the Remove button once again to confirm that you want to remove your PIN.
- Now enter your account password and click OK.
After doing that, your PIN should be completely removed. Now you need to add your PIN again. To see how to add your PIN, be sure to check Solution 1 for detailed instructions.
After removing and recreating your PIN, the issue should be resolved completely. Many users reported that this solution fixed the problem for them, so be sure to try it out.
Solution 6 – Press Tab on the login screen
This is just a simple workaround, but it works according to users. If PIN sign-in isn’t available, you might be able to fix the problem by using this simple trick:
- On the login screen, press the Tab key on your keyboard.
- After doing that, you should see a password input field. Now click on Sign in Options and enter your PIN.
This is a simple workaround, and several users reported that it works, so feel free to try it out. We have to mention that this isn’t a permanent solution, so you’ll have to use it every time you want to login to your PC.
Editor’s Note: This article continues on the next page with more solutions to fix Windows Hello PIN errors. Bookmark this collection of guides dedicated to troubleshooting login issues, in case you might encounter other login problems, later on.Editor's Note: This article was originally published in January 2018 and was revamped and updated in September 2020 for freshness, accuracy, and comprehensiveness.