FIX: PoE unable to connect to patching server

Vlad Constantinescu
by Vlad Constantinescu
VPN Expert & Privacy Advocate
Vlad might have a degree in Animal Husbandry and Livestock Management, but he's currently rocking anything software related, ranging from testing programs to writing in-depth reviews about them. He spent 3-4 years as a... Read more
Affiliate Disclosure
  • PoE is a hack'n'slash MMO that filled Diablo III's shoes when fans were somewhat disappointed with Blizzard's game.
  • Patching PoE might be a bit of a challenge sometimes. It can either fail the mid-patching process or take a very long time to complete.
  • Using a specialized VPN service will surely be of help, producing better ping stats almost instantly.
  • A truly useful VPN should ensure that the data processing speeds are up to par and that the encryption service works optimally.
Connection failure PoE

If you’re knee-deep in the gaming field, Path of Exile really shouldn’t need an introduction. It’s a great release from Grinding Gear Games (GGG) that fully and properly embraced the free-to-play model.

PoE is a hack’n’slash MMO that filled Diablo III’s shoes when fans were somewhat disappointed of Blizzard‘s game. Long story short, you wake up on an island, find a weapon, and start slaying monsters.

Unlike Diablo, PoE doesn’t let you learn skills by spawning a menu and selecting your favorite ones. No, you have to earn them by farming monsters, which drop skill gems. So you could say that PoE is also more challenging than Diablo III.

But we’re not here to run a debate, although if you’re not fanboying/fangirling over D3, the choice is a no-brainer. PoE is simply better. Top that with it being free to play and you’ve got the recipe for a successful release.

Most common reasons for encountering this issue

One of the most annoying things about PoE is patching. Through Steam, to be more specific. Usually, a PoE patch file is approximately 3-4 GBs in size. However, if you play PoE on Steam, things change.

For starters, Steam has no idea how to patch the GPKK file properly, so it simply downloads the entire client along with the patch. Naturally, this leads to an abnormally long waiting time.

However, trying to patch it through the standalone client can lead to the infamous Unable to connect to patching server error. There’s also a torrent you can retrieve, but it’s the same as with Steam: it contains the whole package, client and patch alike.

As a result of this mess, you might not be able to patch the game properly. Thus, you won’t be able to play PoE until you update the game to its latest version.

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How can I fix the PoE unable to connect to the patching server error?

1. Use a VPN

  1. Download Private Internet Access to your PC.
  2. Install it.
  3. Launch it and log into your account.
  4. Choose a server from a different region.
  5. Run the PoE installer.
  6. Try patching the game to its latest version.
  7. Check if the problem still persists.

Private Internet Access is a reliable VPN service brought to you by Kape Technologies. It can save you from quite a lot of headaches by circumventing PoE issues such as packet loss and connection errors, but it can also help you in many other ways.

For instance, it will give your privacy a much-needed boost, secure your connection, and bypassing geo-restrictions with ease. Note that while it’s not a guaranteed fix, it’s still a wise decision to invest in a sturdy VPN.

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2. Try patching PoE through Steam

  1. Launch the Steam client.
  2. Open your Library.
  3. Scroll (if necessary) to the PoE title.Steam patch PoE
  4. Hit the Update button.

While this might not be an ideal situation, as we’ve explained that Steam takes its sweet time to deliver the PoE update, it’s safer and maybe a bit less infuriating than crashing mid-patch. Or worse, towards the end of the patching process.

The good part is that you don’t need to supervise it. You just launch the update and go on with your business until it completes. Our advice?

  • Upgrade to a high-speed Internet subscription.
  • Use wired connections over wireless.
  • Upgrade any outdated or faulty components on your network.
  • Be patient.

3. Download the torrent file

Sometimes, especially for important updates, GGG might release torrent files to help players bypass connection errors or timeouts. There’s no exact location where you can find these torrent files.

However, you might want to take a look on the PoE forums and never trust any shady non-official sources. So you’ll have to source your own torrent patch file for this. After you did, follow these steps:

  1. Run the torrent file through your favorite torrent client
  2. Once the download completes, copy the GGPK file to your PoE install folder
  3. Launch the installer and wait for the update to complete

Note that sometimes, GGG releases patches early before the update, and instructs you not to run the installer earlier than 3 hours before the update officially launches.

Ultimately you can patch PoE if you’re ready to compromise

All things considered, even if you encounter various errors while patching PoE, it’s not an impossible task. If you’re really determined to do it, you might need to compromise speed to achieve stability.

Playing PoE through Steam and respectively updating it might take a little longer, but at least it gets the job done.

Using a VPN also reportedly yielded great results with some users. Last, but not least, you might try patching manually, but you’ll have to source the torrent file all by yourself.

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Frequently Asked Questions

  • You’re just where you’re supposed to be. Check out our comprehensive guide on how to fix common PoE issues on Windows 10.

  • If you’re looking to improve your ping, take a look at our best VPNs for PoE.

  • You can try switching servers, but if it leads nowhere, take a look at our short guide on how to fix the dreaded failed to connect to instance error in PoE.

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