{"id":3934,"date":"2024-04-07T10:55:24","date_gmt":"2024-04-07T10:55:24","guid":{"rendered":"https:\/\/windowsreport.com\/pt\/?p=3934"},"modified":"2025-09-29T16:57:23","modified_gmt":"2025-09-29T13:57:23","slug":"microsoft-store-nao-abre-resolvido","status":"publish","type":"post","link":"https:\/\/windowsreport.com\/pt\/microsoft-store-nao-abre-resolvido\/","title":{"rendered":"Microsoft Store n\u00e3o abre [RESOLVIDO]"},"content":{"rendered":"<p>V\u00e1rios problemas com a Microsoft Store s\u00e3o comuns no Windows 10. No entanto, alguns usu\u00e1rios reclamaram que n\u00e3o conseguiram carregar a Store desta vez.<\/p><p> Portanto, preparamos algumas solu\u00e7\u00f5es que podem ser \u00fateis. Isso tamb\u00e9m ajudar\u00e1 se a Microsoft Store n\u00e3o abrir ap\u00f3s redefini-la.<\/p><p> Por que a Microsoft Store n\u00e3o abre?<\/p><p> Se a Microsoft Store n\u00e3o estiver carregando no Windows 10 ou demorando muito, \u00e9 prov\u00e1vel que o cache corrompido esteja por tr\u00e1s disso. Portanto, limp\u00e1-lo deve funcionar na maioria das situa\u00e7\u00f5es. Al\u00e9m disso, verifique se a data e hora configuradas no computador est\u00e3o corretas.<\/p><p> Al\u00e9m disso, verifique sua conex\u00e3o de rede e certifique-se de que a Internet esteja est\u00e1vel. Velocidade lenta ou perda intermitente de conectividade tamb\u00e9m podem causar o problema.<\/p><p> Se voc\u00ea quer saber como reinstalar a Microsoft Store, siga as informa\u00e7\u00f5es abordadas no guia de reinstala\u00e7\u00e3o de um aplicativo da Windows Store.<\/p><p> A Microsoft Store \u00e9 um componente cr\u00edtico do Windows 10, mas muitos usu\u00e1rios relataram problemas espec\u00edficos. Falando em problemas, aqui est\u00e3o alguns problemas relatados pelos usu\u00e1rios:<\/p><ul class=\"wp-block-list\"><li> <strong>A Microsoft Store n\u00e3o funciona\/ <strong>abre<\/strong> \/aparece\/responde\/aparece\/inicia no Windows 10\/11<\/strong> &#8211; Substitua o software VPN, pois ele pode interferir nos seus aplicativos, mesmo quando n\u00e3o deveria.<\/li><li> <strong>N\u00e3o foi poss\u00edvel carregar a Microsoft Store<\/strong> \u2013 Este \u00e9 um problema comum na Microsoft Store e, se voc\u00ea o encontrar, verifique seu software antiv\u00edrus e, se necess\u00e1rio, remova-o.<\/li><li> <strong>A Microsoft Store continua carregando\/n\u00e3o carregando aplicativos\/p\u00e1ginas no Windows 10\/11<\/strong> \u2013 Ao alterar sua data, hora e regi\u00e3o, voc\u00ea pode resolver esse problema.<\/li><li> <strong>Microsoft Store n\u00e3o funciona 0x80131500<\/strong> &#8211; Desative sua VPN e opte por uma melhor para corrigir isso.<\/li><li> <strong>A Microsoft Store n\u00e3o funciona no Xbox<\/strong> &#8211; Verifique se sua regi\u00e3o est\u00e1 definida como a atual, pois essa \u00e9 uma causa comum para o MS n\u00e3o funcionar.<\/li><li> <strong>A Microsoft Store n\u00e3o abre ap\u00f3s a redefini\u00e7\u00e3o<\/strong> &#8211; Execute o solucionador de problemas do aplicativo MS para descobrir qual \u00e9 o problema.<\/li><li> <strong>Microsoft Store carregando para sempre\/travada na tela de carregamento<\/strong> &#8211; Instale todas as novas atualiza\u00e7\u00f5es do sistema operacional, pois elas provavelmente ter\u00e3o uma corre\u00e7\u00e3o para isso.<\/li><\/ul><p> Se a Microsoft Store n\u00e3o estiver funcionando no Windows 8, confira nosso guia dedicado para solu\u00e7\u00f5es r\u00e1pidas.<\/p><h2 class=\"wp-block-heading\"> <span>Como posso consertar o Microsoft Store que n\u00e3o funciona?<\/span><\/h2><p> Antes de prosseguir para solu\u00e7\u00f5es de solu\u00e7\u00e3o de problemas mais complexas, recomendamos que voc\u00ea verifique o seguinte:<\/p><ul class=\"wp-block-list\"><li> Desative ou remova seu software antiv\u00edrus e opte por um melhor que n\u00e3o interfira em seus aplicativos.<\/li><li> Verifique sua conex\u00e3o com a Internet e siga nosso guia dedicado se <a href=\"https:\/\/windowsreport.com\/windows-10-cant-connect-this-network\/\" target=\"_blank\" rel=\"noreferrer noopener\">n\u00e3o conseguir se conectar a uma rede<\/a> . <\/li><\/ul><h3 class=\"wp-block-heading\"> 1. Desative sua VPN<\/h3><p> Embora a maioria das VPNs sejam um m\u00e9todo confi\u00e1vel para proteger sua privacidade, \u00e0s vezes elas podem causar problemas espec\u00edficos na Microsoft Store. Portanto, voc\u00ea pode tentar desativ\u00e1-los ou remov\u00ea-los e verificar se consegue executar sua Microsoft Store.<\/p><p> Se voc\u00ea ainda estiver preocupado com sua privacidade, sugerimos que tente uma fonte VPN mais confi\u00e1vel, como <strong>ExpressVPN<\/strong> . Funciona de forma semelhante a um proxy, mas, diferentemente de um proxy, n\u00e3o causar\u00e1 problemas com outros aplicativos.<\/p><p> Al\u00e9m disso, possui largura de banda ilimitada, para que voc\u00ea possa transmitir seus filmes e programas de TV favoritos sem se preocupar com registros ou grava\u00e7\u00e3o de sua atividade online.<\/p><p><strong>\u21d2 <a href=\"https:\/\/out.reflectormedia.com\/c?o=20566322&amp;m=17686&amp;a=758367&amp;aff_sub1=[current_url]&amp;aff_sub2=Native\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Obtenha ExpressVPN<\/a><\/strong><\/p><h3 class=\"wp-block-heading\"> 2. Ajuste a data e hora <\/h3><ol id=\"block-2b38863c-d4e4-480b-81cf-69e28b69749f\" class=\"block-editor-rich-text__editable block-editor-block-list__block wp-block is-selected is-hovered rich-text wp-block-list\"><li> Clique com o bot\u00e3o direito na <em>hora e data<\/em> no lado direito da barra de tarefas e v\u00e1 para <strong>Ajustar data\/hora<\/strong> . <a href=\"https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/10\/adjust-date-time.png\"><img decoding=\"async\" class=\"wp-image-1052467\" style=\"width: 250px\" src=\"https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/10\/adjust-date-time.png\" alt=\"ajuste de data e hora da Microsoft Store n\u00e3o carrega\"><\/a><\/li><li> Se <strong>Definir hora automaticamente<\/strong> estiver marcado e mostrar a hora errada, desmarque-a e clique em <em>Alterar<\/em> . <a href=\"https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/10\/time-auto-change.png\"><img decoding=\"async\" class=\"wp-image-1052469\" style=\"width: 700px\" src=\"https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/10\/time-auto-change.png\" alt=\"time-auto-change microsoft store n\u00e3o carrega\"><\/a><\/li><li> <span>Em<\/span> <em><span>Alterar<\/span> data e hora,<\/em> defina a data e a hora corretas em seu computador. O problema de n\u00e3o abrir a Microsoft Store ser\u00e1 corrigido. <a href=\"https:\/\/windowsreport.com\/wp-content\/uploads\/2021\/03\/windows-store.png\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-627577\" style=\"width: 600px\" src=\"https:\/\/windowsreport.com\/wp-content\/uploads\/2021\/03\/windows-store.png\" alt=\"\"><\/a><\/li><\/ol><p> Muitos fatores n\u00e3o diretamente conectados \u00e0 Microsoft Store podem impedir seu funcionamento, e a data e hora erradas s\u00e3o um deles.<\/p><p> Portanto, quando a Microsoft Store n\u00e3o estiver funcionando, voc\u00ea pode recorrer a esta solu\u00e7\u00e3o simples, ajustar a data e hora do seu computador, e a Store poder\u00e1 funcionar novamente.<\/p><h3 class=\"wp-block-heading\"> 3. Redefinir o cache da loja<\/h3><ol class=\"wp-block-list\"><li> Pressione <kbd>Windows<\/kbd> + <kbd>R,<\/kbd> digite wsreset.exe e clique em OK. <img decoding=\"async\" class=\"wp-image-1052483\" style=\"width: 350px\" src=\"https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/10\/wsreset-exe.png\" alt=\"wsreset-exe microsoft store n\u00e3o carrega\"><\/li><li> Deixe o processo terminar e reinicie o seu PC. <a href=\"https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/10\/store.png\"><img decoding=\"async\" class=\"wp-image-1052486\" style=\"width: 700px\" src=\"https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/10\/store.png\" alt=\"loja microsoft store n\u00e3o carrega\"><\/a><\/li><\/ol><p> Limpar o cache da loja tamb\u00e9m pode ajud\u00e1-lo a corrigir outros problemas de aplicativos da Windows Store, como o erro 0x00000005 da Microsoft Store; leia este guia para saber mais.<\/p><h3 class=\"wp-block-heading\"> 4. Verifique sua regi\u00e3o<\/h3><ol class=\"wp-block-list\"><li> Abra o aplicativo <em>Configura\u00e7\u00f5es<\/em> e v\u00e1 para a se\u00e7\u00e3o <strong>Hora e idioma<\/strong> .<br> <a href=\"https:\/\/windowsreport.com\/wp-content\/uploads\/2018\/06\/windows-10-store-not-loading-time-1.png\"><img decoding=\"async\" width=\"544\" height=\"198\" class=\"aligncenter size-full wp-image-231635\" src=\"https:\/\/windowsreport.com\/wp-content\/uploads\/2018\/06\/windows-10-store-not-loading-time-1.png\" alt=\"Windows Store n\u00e3o funciona no Windows 10\"><\/a><\/li><li> No menu \u00e0 esquerda, selecione <em>Regi\u00e3o e idioma<\/em> . No painel direito, defina <strong>os Estados Unidos<\/strong> como seu <em>pa\u00eds ou regi\u00e3o<\/em> .<br> <a href=\"https:\/\/windowsreport.com\/wp-content\/uploads\/2018\/06\/windows-10-store-not-loading-time-3.png\"><img decoding=\"async\" width=\"830\" height=\"326\" class=\"aligncenter size-full wp-image-231637\" src=\"https:\/\/windowsreport.com\/wp-content\/uploads\/2018\/06\/windows-10-store-not-loading-time-3.png\" alt=\"N\u00e3o foi poss\u00edvel carregar a Windows Store\"><\/a><\/li><\/ol><h3 class=\"wp-block-heading\"> 5. Instale as atualiza\u00e7\u00f5es do sistema operacional<\/h3><ol class=\"wp-block-list\"><li> Pressione <kbd>Windows<\/kbd> + <kbd>I<\/kbd> e, depois que o aplicativo <em>Configura\u00e7\u00f5es<\/em> <span style=\"color: initial\">for aberto, clique em<\/span> <strong style=\"color: initial\">Atualiza\u00e7\u00e3o e seguran\u00e7a<\/strong> . <a href=\"https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/update-security-1.png\"><img decoding=\"async\" class=\"wp-image-991958\" style=\"width: 700px\" src=\"https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/update-security-1.png\" alt=\"atualiza\u00e7\u00e3o de seguran\u00e7a falha de hardware nmi windows 10\"><\/a><\/li><li> Clique no bot\u00e3o <strong>Verificar atualiza\u00e7\u00f5es<\/strong> . <a href=\"https:\/\/windowsreport.com\/wp-content\/uploads\/2021\/10\/check-updates.png\"><img decoding=\"async\" class=\"wp-image-996705\" style=\"width: 700px\" src=\"https:\/\/windowsreport.com\/wp-content\/uploads\/2021\/10\/check-updates.png\" alt=\"verificar atualiza\u00e7\u00f5es searchui windows 10\"><\/a><\/li><\/ol><p> Se alguma atualiza\u00e7\u00e3o estiver dispon\u00edvel, o Windows ir\u00e1 baix\u00e1-la automaticamente em segundo plano. Depois que as atualiza\u00e7\u00f5es forem baixadas, elas ser\u00e3o instaladas automaticamente assim que voc\u00ea reiniciar o PC. <\/p><section id=\"related-articles-block_6692c77c5fe848329e5a3523a33b589f\" class=\"related-articles\">\n\t<strong class=\"related-articles__title\">Read more about this topic<\/strong>\n\t<div class=\"related-articles__wrapper\">\n\t\t<ul>\n\t\t\t<li><a href=\"https:\/\/windowsreport.com\/windows-store-doesnt-open-windows-10\/\" rel=\"noopener noreferrer\" target=\"_blank\">FIX: Microsoft Store won\u2019t open in Windows 10\/11<\/a><\/li><li><a href=\"https:\/\/windowsreport.com\/0x80073cfb-microsoft-store\/\" rel=\"noopener noreferrer\" target=\"_blank\">How to fix the 0x80073CFB Microsoft Store Windows 11 error<\/a><\/li><li><a href=\"https:\/\/windowsreport.com\/microsoft-store-missing-after-update\/\" rel=\"noopener noreferrer\" target=\"_blank\">Fix: Microsoft Store missing after update [Windows 10 u0026amp; 11]<\/a><\/li><li><a href=\"https:\/\/windowsreport.com\/windows-10-store-error-0x80070005\/\" rel=\"noopener noreferrer\" target=\"_blank\">Fix: Microsoft Store error 0x80070005 [Complete Guide]<\/a><\/li><li><a href=\"https:\/\/windowsreport.com\/youll-need-a-new-app-to-open-this-ms\/\" rel=\"noopener noreferrer\" target=\"_blank\">You\u2019ll need a new app to open this ms-windows-store error<\/a><\/li>\t\t<\/ul>\n\t<\/div>\n<\/section><h3 class=\"wp-block-heading\"> 6. Execute o solucionador de problemas de aplicativos da Microsoft Store<\/h3><ol class=\"wp-block-list\"><li> Abra o aplicativo <em>Configura\u00e7\u00f5es<\/em> pressionando <kbd>Windows<\/kbd> + <kbd>I<\/kbd> e v\u00e1 para a se\u00e7\u00e3o <strong>Atualiza\u00e7\u00e3o e seguran\u00e7a<\/strong> . <a href=\"https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/update-security-1.png\"><img decoding=\"async\" class=\"wp-image-991958\" style=\"width: 700px\" src=\"https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/update-security-1.png\" alt=\"atualiza\u00e7\u00e3o de seguran\u00e7a falha de hardware nmi windows 10\"><\/a><\/li><li> Selecione <em>Solu\u00e7\u00e3o de problemas<\/em> no menu \u00e0 esquerda. Selecione <em><strong>Aplicativos<\/strong><\/em> <strong>da Windows<\/strong> Store no painel direito e clique em <em>Execute a solu\u00e7\u00e3o de problemas<\/em> .<br> <a href=\"https:\/\/windowsreport.com\/wp-content\/uploads\/2018\/06\/windows-10-store-not-loading-troubleshoot-1.png\"><img decoding=\"async\" width=\"810\" height=\"331\" class=\"aligncenter size-full wp-image-231639\" src=\"https:\/\/windowsreport.com\/wp-content\/uploads\/2018\/06\/windows-10-store-not-loading-troubleshoot-1.png\" alt=\"A Windows Store continua carregando\"><\/a><\/li><li> Siga as instru\u00e7\u00f5es na tela para concluir o processo de solu\u00e7\u00e3o de problemas. <\/li><\/ol><h3 class=\"wp-block-heading\"> 7. Reparar\/redefinir o aplicativo Microsoft Store<\/h3><ol class=\"wp-block-list\"><li> Pressione <kbd>Windows<\/kbd> + <kbd>I<\/kbd> e v\u00e1 para Aplicativos. <img decoding=\"async\" class=\"wp-image-1052496\" style=\"width: 700px\" src=\"https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/10\/apps.png\" alt=\"aplicativos da microsoft store n\u00e3o carregam\"><\/li><li>Aqui, digite loja,<strong> <\/strong>clique no resultado da Microsoft Store e selecione <strong>Op\u00e7\u00f5es adicionais<\/strong> . <a href=\"https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/10\/microsoft-store-advanced.png\"><img decoding=\"async\" class=\"wp-image-1052498\" style=\"width: 700px\" src=\"https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/10\/microsoft-store-advanced.png\" alt=\"microsoft-store-advanced microsoft store n\u00e3o carrega\"><\/a><\/li><li> Clique no bot\u00e3o <strong>Reparar<\/strong> . <a href=\"https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/10\/repair-app-w10.png\"><img decoding=\"async\" class=\"wp-image-1052499\" style=\"width: 700px\" src=\"https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/10\/repair-app-w10.png\" alt=\"repara\u00e7\u00e3o-app-w10 microsoft store n\u00e3o carrega\"><\/a><\/li><li> Se o problema persistir, clique no bot\u00e3o <strong>Redefinir<\/strong> e reinicie o computador. <a href=\"https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/10\/reset-app-w10.png\"><img decoding=\"async\" class=\"wp-image-1052500\" style=\"width: 700px\" src=\"https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/10\/reset-app-w10.png\" alt=\"reset-app-w10 microsoft store n\u00e3o carrega\"><\/a><\/li><\/ol><p> Redefinir o aplicativo ir\u00e1 reinstal\u00e1-lo rapidamente e excluir todos os dados do aplicativo.<\/p><p> Esperamos que o problema de n\u00e3o funcionamento da Microsoft Store tenha desaparecido do seu PC.<\/p><p> Se as solu\u00e7\u00f5es acima n\u00e3o funcionaram no seu caso, voc\u00ea tamb\u00e9m pode consultar outro artigo que fizemos sobre v\u00e1rios outros problemas com a Microsoft Store no Windows 10.<\/p><p> Outro problema comum \u00e9 o c\u00f3digo de erro 0x000001f4, ent\u00e3o confira nosso artigo dedicado.<\/p><p> Por \u00faltimo, se voc\u00ea encontrar a mensagem <a href=\"https:\/\/windowsreport.com\/trouble-process-purchase-microsoft-store\/\" target=\"_blank\" rel=\"noreferrer noopener\"><em>Estamos tendo problemas para processar seu pagamento<\/em> da Microsoft<\/a> , confira nosso artigo para solu\u00e7\u00f5es r\u00e1pidas.<\/p><p> Se voc\u00ea tiver outras sugest\u00f5es ou d\u00favidas, deixe-as na se\u00e7\u00e3o de coment\u00e1rios abaixo e n\u00f3s verificaremos.<\/p>","protected":false},"excerpt":{"rendered":"<p>V\u00e1rios problemas com a Microsoft Store s\u00e3o comuns no Windows 10. No entanto, alguns usu\u00e1rios reclamaram que n\u00e3o conseguiram carregar a Store desta vez. Portanto, preparamos algumas solu\u00e7\u00f5es que podem ser \u00fateis. Isso tamb\u00e9m ajudar\u00e1 se a Microsoft Store n\u00e3o abrir ap\u00f3s redefini-la. Por que a Microsoft Store n\u00e3o abre? Se a Microsoft Store n\u00e3o [&hellip;]<\/p>\n","protected":false},"author":2284,"featured_media":3935,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_enabled_clarity":"","footnotes":""},"categories":[55],"tags":[88],"work":[],"class_list":["post-3934","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tutoriais","tag-microsoft-store"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.8 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Microsoft Store n\u00e3o abre [RESOLVIDO] - WindowsReport<\/title>\n<meta name=\"description\" content=\"Se a Microsoft Store n\u00e3o estiver carregando, tente remover o antiv\u00edrus e a VPN e, em seguida, altere a hora, a data e a regi\u00e3o do seu PC.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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