{"id":5939,"date":"2026-07-30T12:22:08","date_gmt":"2026-07-30T12:22:08","guid":{"rendered":"https:\/\/windowsreport.com\/pt\/microsoft-enfrenta-investigacao-da-cma-sobre-mudancas-na-assinatura-do-microsoft-365\/"},"modified":"2026-07-30T12:22:08","modified_gmt":"2026-07-30T12:22:08","slug":"microsoft-enfrenta-investigacao-da-cma-sobre-mudancas-na-assinatura-do-microsoft-365","status":"publish","type":"post","link":"https:\/\/windowsreport.com\/pt\/microsoft-enfrenta-investigacao-da-cma-sobre-mudancas-na-assinatura-do-microsoft-365\/","title":{"rendered":"Microsoft enfrenta investiga\u00e7\u00e3o da CMA sobre mudan\u00e7as na assinatura do Microsoft 365"},"content":{"rendered":"\n<p>A Autoridade da Concorr\u00eancia e dos Mercados do Reino Unido <a href=\"https:\/\/www.gov.uk\/government\/news\/cma-investigates-microsoft-over-marketing-of-subscription-plans\" target=\"_blank\" rel=\"noopener noreferrer\">abriu uma investiga\u00e7\u00e3o formal<\/a> sobre a forma como a Microsoft comercializou as altera\u00e7\u00f5es de subscri\u00e7\u00e3o nos planos Microsoft 365 Pessoal e Fam\u00edlia.<\/p>\n\n\n\n<p>O regulador ir\u00e1 examinar se a Microsoft forneceu aos clientes informa\u00e7\u00f5es claras sobre os planos dispon\u00edveis no momento da renova\u00e7\u00e3o e se a sua apresenta\u00e7\u00e3o levou alguns subscritores a pagar mais do que o necess\u00e1rio.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-microsoft-added-copilot-and-raised-subscription-prices\">A Microsoft adicionou o Copilot e aumentou os pre\u00e7os das subscri\u00e7\u00f5es<\/h2>\n\n\n\n<p>A Microsoft adicionou o Copilot e outras funcionalidades de IA aos planos Microsoft 365 Pessoal e Fam\u00edlia em janeiro de 2025.<\/p>\n\n\n\n<p>Os subscritores existentes receberam as novas funcionalidades sem custos imediatos at\u00e9 ao fim do per\u00edodo de subscri\u00e7\u00e3o atual. Na renova\u00e7\u00e3o, a Microsoft transferiu-os automaticamente para planos mais caros que inclu\u00edam funcionalidades de IA.<\/p>\n\n\n\n<p>Os clientes que n\u00e3o queriam o Copilot tiveram de mudar para um plano mais barato ou cancelar a subscri\u00e7\u00e3o. A Microsoft tamb\u00e9m deixou de oferecer planos Pessoais e Fam\u00edlia sem Copilot a novos clientes.<\/p>\n\n\n\n<p>A empresa introduziu planos Classic tempor\u00e1rios para os subscritores existentes. O Microsoft 365 Pessoal Classic custa \u00a359,99 por ano, enquanto o plano com IA custa \u00a384,99. O Microsoft 365 Fam\u00edlia Classic custa \u00a379,99, comparado com \u00a3104,99 para a vers\u00e3o com IA.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-cma-questions-how-microsoft-presented-cheaper-plans\">A CMA questiona a forma como a Microsoft apresentou os planos mais baratos<\/h3>\n\n\n\n<p>A CMA ir\u00e1 investigar se a Microsoft explicou claramente os planos Classic mais baratos e se deu aos subscritores tempo suficiente para comparar as suas op\u00e7\u00f5es antes da renova\u00e7\u00e3o.<\/p>\n\n\n\n<p>O regulador afirmou que os clientes devem poder decidir se querem pagar por funcionalidades de IA como o Copilot. As empresas tamb\u00e9m devem introduzir altera\u00e7\u00f5es de subscri\u00e7\u00e3o atrav\u00e9s de pr\u00e1ticas justas e transparentes, sem induzir os consumidores em erro.<\/p>\n\n\n\n<p>A CMA pode impor multas sem ter de levar primeiro uma empresa a tribunal. A Microsoft pode incorrer numa penaliza\u00e7\u00e3o at\u00e9 10% do seu volume de neg\u00f3cios anual global se o regulador concluir que a empresa violou a lei de prote\u00e7\u00e3o do consumidor do Reino Unido.<\/p>\n\n\n\n<p>A investiga\u00e7\u00e3o continua em curso e a CMA ainda n\u00e3o chegou a uma conclus\u00e3o.<\/p>\n\n\n\n<p>Esta n\u00e3o \u00e9 a primeira investiga\u00e7\u00e3o recente da CMA envolvendo a Microsoft. Em maio, o regulador abriu uma investiga\u00e7\u00e3o sobre o ecossistema de software empresarial da Microsoft.<\/p>\n\n\n\n<p>A investiga\u00e7\u00e3o surge tamb\u00e9m na altura em que <a href=\"https:\/\/windowsreport.com\/pt\/receita-da-microsoft-atinge-us-90-bilhoes-com-a-aceleracao-do-crescimento-da-ia-2\/\" target=\"_blank\" rel=\"noopener noreferrer\">os lucros do quarto trimestre do ano fiscal de 2026 da Microsoft atingiram 90 mil milh\u00f5es de d\u00f3lares<\/a>, \u00e0 medida que o crescimento da IA acelerava.<\/p>\n\n\n\n<p>Via <a href=\"https:\/\/www.neowin.net\/news\/cma-investigates-microsoft-for-hiding-classic-microsoft-365-plans-after-2025-ai-price-hikes\/\" target=\"_blank\" rel=\"noopener noreferrer\">Neowin<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A Autoridade da Concorr\u00eancia e dos Mercados do Reino Unido abriu uma investiga\u00e7\u00e3o formal sobre a forma como a Microsoft comercializou as altera\u00e7\u00f5es de subscri\u00e7\u00e3o nos planos Microsoft 365 Pessoal e Fam\u00edlia. O regulador ir\u00e1 examinar se a Microsoft forneceu aos clientes informa\u00e7\u00f5es claras sobre os planos dispon\u00edveis no momento da renova\u00e7\u00e3o e se a [&hellip;]<\/p>\n","protected":false},"author":49,"featured_media":5940,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_enabled_clarity":"","footnotes":""},"categories":[55],"tags":[],"work":[],"class_list":["post-5939","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tutoriais"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.0 (Yoast SEO v28.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Microsoft enfrenta investiga\u00e7\u00e3o da CMA sobre mudan\u00e7as na assinatura do Microsoft 365 - WindowsReport PT (Portuguese)<\/title>\n<meta name=\"description\" content=\"A CMA est\u00e1 investigando se a Microsoft enganou os clientes 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