Windows 10 build 17025 bugs: Install fails, GSOD and black screen issues

By: Madeleine Dean
3 minute read
build 17025 issues

Microsoft rolled out Windows 10 build 17025 bringing a series of improvements to the table and a long list of bug fixes that will make the OS more reliable.

As expected, build 17025 also brings issues of its own. Here are the most frequent issues that Insiders reported after installing build 17025 on their devices:

Build 17025 reported bugs

1. GSOD

Insiders complained that build 17025 sometimes causes GSOD issues, preventing them from using their computers.

All I did after a GSOD in 17025 was to turn off system restore protection, reboot and installation completed with no further issues. Add to the post in the Feedback Hub as the Windows blog is incorrect when it says it was fixed.

Unfortunately, not much information is available about the exact error code that accompanies the GSOD, so we can’t offer you a dedicated fix. However, judging by user reports, it seems that turning off System Restore Protection fixes the problem.

You can check out this general article on how to fix Green Screen of Death issues on Windows 10 and follow the steps listed there. Hopefully, some of those solutions will prove helpful.


2. The install process is looping

If you’re still struggling to install build 17025, you’re not the only one. Many users reported that the install process loops, falls back, or simply gets stuck.

The install on my SP3 is looping. So far it has got to 56% twice only to fall back to 25%, 80% back to 25% and 80% back to 0%. currently sitting at 24%. the second install on my other SP3 has passed it and is at 50%. Hopefully it doesn’t start looping as well.


3. Black screen issues

Some users can’t log in to their computers as soon as they boot up due to an annoying black screen issue. When they finally manage to connect, a second black screen issue occurs. It appears that restarting the computer several times fixes the problem.

Right after finishing updating, while trying to sign in, the sign in screen was stuck with a spinning circle. After a few minutes, I hit ctrl alt del, the correct option showed, and when I escaped out of that, it was just black screen. I repeated ctrl alt del, was able to open task manager with still a black desktop. Crt alt del’ed again, signed out, logged in again, same thing happened. Repeated a third time, and then was finally able to get to my full working desktop.

For more information on how to fix black screen issues, check out the following troubleshooting guides:

These are the most frequent build 17025 issues that Insiders have reported up until now. We’ll update this list as soon as new information is available.

Meanwhile, keep in mind there are also five known build 17025 bugs to add to the list, including:

  • Broken functionality in Mail, Cortana, Narrator or missing some features like Windows Media Player
  • Using a swipe gesture with touch to dismiss notifications from the Action Center is currently not working.
  • There’s a noticeable screen flicker when using hotkeys or the touchpad to switch between Virtual Desktops.
  • Invoking the Game Bar with Win + G may cause the mouse cursor to become unresponsive while Game Bar is up.
  • Calendar toast dismiss and snooze icons may be missing from notifications in Action Center.

Have you tested build 17025? Tell us more about your experience in the comment section below.

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