{"id":3189,"date":"2026-07-30T12:31:31","date_gmt":"2026-07-30T12:31:31","guid":{"rendered":"https:\/\/windowsreport.com\/se\/microsoft-utreds-av-cma-for-prenumerationsandringar-i-microsoft-365\/"},"modified":"2026-07-30T12:31:31","modified_gmt":"2026-07-30T12:31:31","slug":"microsoft-utreds-av-cma-for-prenumerationsandringar-i-microsoft-365","status":"publish","type":"post","link":"https:\/\/windowsreport.com\/se\/microsoft-utreds-av-cma-for-prenumerationsandringar-i-microsoft-365\/","title":{"rendered":"Microsoft utreds av CMA f\u00f6r prenumerations\u00e4ndringar i Microsoft 365"},"content":{"rendered":"\n<p>Storbritanniens konkurrens- och marknadsmyndighet (CMA) har <a href=\"https:\/\/www.gov.uk\/government\/news\/cma-investigates-microsoft-over-marketing-of-subscription-plans\" target=\"_blank\" rel=\"noopener noreferrer\">inlett en formell utredning<\/a> om hur Microsoft marknadsf\u00f6rde prenumerations\u00e4ndringar f\u00f6r Microsoft 365 Personal- och Family-abonnemangen.<\/p>\n\n\n\n<p>Tillsynsmyndigheten kommer att granska om Microsoft gav kunderna tydlig information om vilka abonnemang som fanns tillg\u00e4ngliga vid f\u00f6rnyelse och om dess presentation ledde till att vissa prenumeranter betalade mer \u00e4n n\u00f6dv\u00e4ndigt.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-microsoft-added-copilot-and-raised-subscription-prices\">Microsoft lade till Copilot och h\u00f6jde prenumerationspriserna<\/h2>\n\n\n\n<p>Microsoft lade till Copilot och andra AI-funktioner i Microsoft 365 Personal och Family i januari 2025.<\/p>\n\n\n\n<p>Befintliga prenumeranter fick de nya funktionerna utan omedelbar kostnad tills deras aktuella prenumerationsperiod l\u00f6pte ut. Vid f\u00f6rnyelse flyttade Microsoft dem automatiskt till dyrare abonnemang som inneh\u00f6ll AI-funktioner.<\/p>\n\n\n\n<p>Kunder som inte ville ha Copilot var tvungna att byta till ett billigare abonnemang eller avsluta sin prenumeration. Microsoft slutade ocks\u00e5 att erbjuda Copilot-fria Personal- och Family-abonnemang till nya kunder.<\/p>\n\n\n\n<p>F\u00f6retaget inf\u00f6rde tillf\u00e4lliga Classic-abonnemang f\u00f6r befintliga prenumeranter. Microsoft 365 Personal Classic kostar 59,99 pund per \u00e5r, medan det AI-utrustade abonnemanget kostar 84,99 pund. Microsoft 365 Family Classic kostar 79,99 pund, j\u00e4mf\u00f6rt med 104,99 pund f\u00f6r AI-versionen.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-cma-questions-how-microsoft-presented-cheaper-plans\">CMA ifr\u00e5gas\u00e4tter hur Microsoft presenterade billigare abonnemang<\/h3>\n\n\n\n<p>CMA kommer att utreda om Microsoft tydligt f\u00f6rklarade de billigare Classic-abonnemangen och gav prenumeranterna tillr\u00e4ckligt med tid att j\u00e4mf\u00f6ra sina alternativ f\u00f6re f\u00f6rnyelse.<\/p>\n\n\n\n<p>Tillsynsmyndigheten sade att kunder b\u00f6r kunna avg\u00f6ra om de vill betala f\u00f6r AI-funktioner som Copilot. F\u00f6retag m\u00e5ste ocks\u00e5 inf\u00f6ra prenumerations\u00e4ndringar genom r\u00e4ttvisa och transparenta metoder utan att vilseleda konsumenterna.<\/p>\n\n\n\n<p>CMA kan \u00e5l\u00e4gga b\u00f6ter utan att f\u00f6rst ta f\u00f6retaget till domstol. Microsoft riskerar b\u00f6ter p\u00e5 upp till 10 procent av sin globala \u00e5rsoms\u00e4ttning om tillsynsmyndigheten drar slutsatsen att f\u00f6retaget brutit mot brittisk konsumentskyddslag.<\/p>\n\n\n\n<p>Utredningen p\u00e5g\u00e5r fortfarande, och CMA har inte n\u00e5tt n\u00e5gon slutsats.<\/p>\n\n\n\n<p>Detta \u00e4r inte den f\u00f6rsta CMA-utredningen nyligen som involverar Microsoft. I maj inledde tillsynsmyndigheten en granskning av Microsofts ekosystem f\u00f6r aff\u00e4rsprogramvara.<\/p>\n\n\n\n<p>Utredningen kommer samtidigt som Microsofts int\u00e4kter f\u00f6r r\u00e4kenskaps\u00e5ret 2026:s fj\u00e4rde kvartal n\u00e5dde 90 miljarder dollar n\u00e4r AI-tillv\u00e4xten accelererade.<\/p>\n\n\n\n<p>Via <a href=\"https:\/\/www.neowin.net\/news\/cma-investigates-microsoft-for-hiding-classic-microsoft-365-plans-after-2025-ai-price-hikes\/\" target=\"_blank\" rel=\"noopener noreferrer\">Neowin<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Storbritanniens konkurrens- och marknadsmyndighet (CMA) har inlett en formell utredning om hur Microsoft marknadsf\u00f6rde prenumerations\u00e4ndringar f\u00f6r Microsoft 365 Personal- och Family-abonnemangen. Tillsynsmyndigheten kommer att granska om Microsoft gav kunderna tydlig information om vilka abonnemang som fanns tillg\u00e4ngliga vid f\u00f6rnyelse och om dess presentation ledde till att vissa prenumeranter betalade mer \u00e4n n\u00f6dv\u00e4ndigt. Microsoft lade till [&hellip;]<\/p>\n","protected":false},"author":49,"featured_media":3190,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_enabled_clarity":"","footnotes":""},"categories":[1],"tags":[],"work":[],"class_list":["post-3189","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.2 (Yoast SEO v28.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Microsoft utreds av CMA f\u00f6r prenumerations\u00e4ndringar i Microsoft 365<\/title>\n<meta name=\"description\" content=\"CMA unders\u00f6ker om Microsoft har vilselett kunder i fr\u00e5ga om prish\u00f6jningar f\u00f6r Microsoft 365 Copilot och billigare Classic-planer.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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