{"id":3191,"date":"2026-07-30T12:31:44","date_gmt":"2026-07-30T12:31:44","guid":{"rendered":"https:\/\/windowsreport.com\/se\/microsoft-star-infor-cma-utredning-om-365-prenumerationsandringar\/"},"modified":"2026-07-30T12:31:44","modified_gmt":"2026-07-30T12:31:44","slug":"microsoft-star-infor-cma-utredning-om-365-prenumerationsandringar","status":"publish","type":"post","link":"https:\/\/windowsreport.com\/se\/microsoft-star-infor-cma-utredning-om-365-prenumerationsandringar\/","title":{"rendered":"Microsoft st\u00e5r inf\u00f6r CMA-utredning om 365-prenumerations\u00e4ndringar"},"content":{"rendered":"\n<p>Storbritanniens konkurrens- och marknadsmyndighet (CMA) har <a href=\"https:\/\/www.gov.uk\/government\/news\/cma-investigates-microsoft-over-marketing-of-subscription-plans\" target=\"_blank\" rel=\"noopener noreferrer\">inlett en formell utredning<\/a> av hur Microsoft marknadsf\u00f6rde prenumerationsf\u00f6r\u00e4ndringar f\u00f6r Microsoft 365 Personal och Family.<\/p>\n\n\n\n<p>Myndigheten kommer att unders\u00f6ka om Microsoft gav kunderna tydlig information om vilka abonnemang som var tillg\u00e4ngliga vid f\u00f6rnyelse och om f\u00f6retagets presentation ledde till att vissa prenumeranter betalade mer \u00e4n n\u00f6dv\u00e4ndigt.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-microsoft-added-copilot-and-raised-subscription-prices\">Microsoft lade till Copilot och h\u00f6jde prenumerationspriserna<\/h2>\n\n\n\n<p>Microsoft lade till Copilot och andra AI-funktioner i Microsoft 365 Personal- och Family-abonnemang i januari 2025.<\/p>\n\n\n\n<p>Befintliga prenumeranter fick de nya funktionerna utan omedelbar kostnad fram till att deras nuvarande prenumerationsperiod l\u00f6pte ut. Vid f\u00f6rnyelse flyttade Microsoft dem automatiskt till dyrare abonnemang som inkluderade AI-funktioner.<\/p>\n\n\n\n<p>Kunder som inte ville ha Copilot fick byta till ett billigare abonnemang eller avsluta sin prenumeration. Microsoft slutade ocks\u00e5 att erbjuda Copilot-fria Personal- och Family-abonnemang till nya kunder.<\/p>\n\n\n\n<p>F\u00f6retaget inf\u00f6rde tillf\u00e4lliga Classic-abonnemang f\u00f6r befintliga prenumeranter. Microsoft 365 Personal Classic kostar \u00a359,99 per \u00e5r, medan det AI-aktiverade abonnemanget kostar \u00a384,99. Microsoft 365 Family Classic kostar \u00a379,99, j\u00e4mf\u00f6rt med \u00a3104,99 f\u00f6r AI-versionen.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-cma-questions-how-microsoft-presented-cheaper-plans\">CMA ifr\u00e5gas\u00e4tter hur Microsoft presenterade billigare abonnemang<\/h3>\n\n\n\n<p>CMA kommer att unders\u00f6ka om Microsoft tydligt f\u00f6rklarade de billigare Classic-abonnemangen och gav prenumeranterna tillr\u00e4ckligt med tid att j\u00e4mf\u00f6ra sina alternativ f\u00f6re f\u00f6rnyelse.<\/p>\n\n\n\n<p>Myndigheten sade att kunderna b\u00f6r kunna best\u00e4mma om de vill betala f\u00f6r AI-funktioner som Copilot. F\u00f6retag m\u00e5ste ocks\u00e5 inf\u00f6ra prenumerationsf\u00f6r\u00e4ndringar genom r\u00e4ttvisa och transparenta metoder utan att vilseleda konsumenter.<\/p>\n\n\n\n<p>CMA kan utd\u00f6ma b\u00f6ter utan att f\u00f6rst ta ett f\u00f6retag till domstol. Microsoft kan drabbas av ett b\u00f6tesbelopp p\u00e5 upp till 10 % av sin globala \u00e5rsoms\u00e4ttning om myndigheten drar slutsatsen att f\u00f6retaget br\u00f6t mot brittisk konsumentskyddslagstiftning.<\/p>\n\n\n\n<p>Utredningen p\u00e5g\u00e5r fortfarande och CMA har inte kommit till n\u00e5gon slutsats.<\/p>\n\n\n\n<p>Detta \u00e4r inte den f\u00f6rsta CMA-utredningen p\u00e5 senare tid som r\u00f6r Microsoft. I maj inledde myndigheten en granskning av Microsofts ekosystem f\u00f6r f\u00f6retagsprogramvara.<\/p>\n\n\n\n<p>Utredningen kommer samtidigt som Microsofts int\u00e4kter f\u00f6r FY26 Q4 n\u00e5dde 90 miljarder dollar i takt med att AI-tillv\u00e4xten accelererade.<\/p>\n\n\n\n<p>Via <a href=\"https:\/\/www.neowin.net\/news\/cma-investigates-microsoft-for-hiding-classic-microsoft-365-plans-after-2025-ai-price-hikes\/\" target=\"_blank\" rel=\"noopener noreferrer\">Neowin<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Storbritanniens konkurrens- och marknadsmyndighet (CMA) har inlett en formell utredning av hur Microsoft marknadsf\u00f6rde prenumerationsf\u00f6r\u00e4ndringar f\u00f6r Microsoft 365 Personal och Family. Myndigheten kommer att unders\u00f6ka om Microsoft gav kunderna tydlig information om vilka abonnemang som var tillg\u00e4ngliga vid f\u00f6rnyelse och om f\u00f6retagets presentation ledde till att vissa prenumeranter betalade mer \u00e4n n\u00f6dv\u00e4ndigt. Microsoft lade till [&hellip;]<\/p>\n","protected":false},"author":49,"featured_media":3192,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_enabled_clarity":"","footnotes":""},"categories":[1],"tags":[],"work":[],"class_list":["post-3191","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.0 (Yoast SEO v28.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Microsoft st\u00e5r inf\u00f6r CMA-utredning om 365-prenumerations\u00e4ndringar - WindowsReport SE (Swedish)<\/title>\n<meta name=\"description\" content=\"CMA utreder om Microsoft vilseledde kunder ang\u00e5ende prish\u00f6jningar f\u00f6r Microsoft 365 Copilot och billigare Classic-planer.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/windowsreport.com\/se\/microsoft-star-infor-cma-utredning-om-365-prenumerationsandringar\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Microsoft st\u00e5r inf\u00f6r CMA-utredning om 365-prenumerations\u00e4ndringar\" \/>\n<meta property=\"og:description\" content=\"CMA utreder om Microsoft vilseledde kunder ang\u00e5ende prish\u00f6jningar f\u00f6r Microsoft 365 Copilot och billigare Classic-planer.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/windowsreport.com\/se\/microsoft-star-infor-cma-utredning-om-365-prenumerationsandringar\/\" \/>\n<meta property=\"og:site_name\" content=\"WindowsReport SE (Swedish)\" \/>\n<meta property=\"article:published_time\" content=\"2026-07-30T12:31:44+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/windowsreport.com\/se\/wp-content\/uploads\/sites\/14\/2026\/07\/microsoft-365-probe-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1280\" \/>\n\t<meta property=\"og:image:height\" content=\"801\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Milan Stanojevic\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@MilanStanojev17\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Milan Stanojevic\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/windowsreport.com\\\/se\\\/microsoft-star-infor-cma-utredning-om-365-prenumerationsandringar\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/windowsreport.com\\\/se\\\/microsoft-star-infor-cma-utredning-om-365-prenumerationsandringar\\\/\"},\"author\":{\"name\":\"Milan Stanojevic\",\"@id\":\"https:\\\/\\\/windowsreport.com\\\/se\\\/#\\\/schema\\\/person\\\/e3910b02e4592db47a0eb303765a3a25\"},\"headline\":\"Microsoft st\u00e5r inf\u00f6r CMA-utredning om 365-prenumerations\u00e4ndringar\",\"datePublished\":\"2026-07-30T12:31:44+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/windowsreport.com\\\/se\\\/microsoft-star-infor-cma-utredning-om-365-prenumerationsandringar\\\/\"},\"wordCount\":369,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/windowsreport.com\\\/se\\\/microsoft-star-infor-cma-utredning-om-365-prenumerationsandringar\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/windowsreport.com\\\/se\\\/wp-content\\\/uploads\\\/sites\\\/14\\\/2026\\\/07\\\/microsoft-365-probe-1.jpg\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/windowsreport.com\\\/se\\\/microsoft-star-infor-cma-utredning-om-365-prenumerationsandringar\\\/#respond\"]}],\"copyrightYear\":\"2026\",\"copyrightHolder\":{\"@id\":\"https:\\\/\\\/windowsreport.com\\\/#organization\"}},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/windowsreport.com\\\/se\\\/microsoft-star-infor-cma-utredning-om-365-prenumerationsandringar\\\/\",\"url\":\"https:\\\/\\\/windowsreport.com\\\/se\\\/microsoft-star-infor-cma-utredning-om-365-prenumerationsandringar\\\/\",\"name\":\"Microsoft st\u00e5r inf\u00f6r CMA-utredning om 365-prenumerations\u00e4ndringar - 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