Security key bugs frustrating Microsoft Outlook users

Don Sharpe
by Don Sharpe
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  • Several issues have come up that have led to Microsoft Outlook’s unexpected behaviors.
  • Microsoft is currently investigating these issues to advise users.
  • The security keys and search results are among the top issues.
Fix Outlook sign-in bugs

It seems that Microsoft cannot catch a break when it comes to dealing with bugs. A series of bugs have been witnessed in the past, especially in the release of preview builds.

This new report indicates issues with Outlook for PC that result in breakage and interferes with the user interface.

Security key issues

Microsoft has established that the issues involve security keys, search results, among other aspects. 

Users who have activated security keys for authentication on their Gmail accounts are among the most affected. They are unable to add Gmail accounts.

The search feature has also been hard hit as some users are reporting inaccurate search results from the suggested feature.

So far, the company has only released detailed information on the issues as they continue with investigations. 

Ongoing investigation

While Microsoft tries to stay on top of things, they have advised users facing the security key authentication issue to opt for another multi-factor authentication mechanism.

As for the search results issue, there is no workaround time for that, but Microsoft is investigating and will continue updating users on any developments.

This is not the first time Microsoft is handling Outlook-related issues, so it is only a matter of time until a solution is found.

As we near the release of Windows 11, Microsoft had announced Outlook could be set as the default email client. Will Microsoft be able to address these issues before the release date? Let’s wait and see.

Have you experienced any of the above issues with Outlook? Let us know in the comment section below.