Apparently, two of the most frequent Microsoft Store requests were for the Shopping Cart and Wish List to be updated. After a long wait, this has now happened. So what was causing unhappiness amongst users?
Back in August, Microsoft added Shopping Cart and Wish List to its store, but both were restricted to games and apps. Adding hardware and accessories to either was not possible.
This meant that if users wanted to buy a game and a couple of Xbox accessories, they had to go through the checkout twice. Hardly an ideal situation.
What Are the Shopping Cart and Wish List Updates?
On 5th November, 2018, Microsoft’s Chris Swenson, Sr. Product Marketing Manager of the Microsoft Store, announced:
We work hard to improve the shopping experience in the Microsoft Store, and are always looking for ways to improve the discoverability and purchase of the products and services we sell. Today, we are excited to announce that customers can begin using our improved Shopping Cart and later this week, our new Wish List – two of the most-requested features from our fans.
The feature that will be particularly popular is that both the Shopping Cart and Wish List are “persistent and work across Microsoft Store on Xbox One, Windows 10 PCs, and online”.
This is good news if you chop and change between gadgets as Microsoft Store will reflect changes you make on one device when you move to another device.
At Least One Unnecessary Extra Step
While all this is good news for customers, reading the update from Xbox news, I was surprised to notice that the process seems to have at least one unnecessary step. Here it is:
Not ready to purchase a particular item? Navigate to that item in your Shopping Cart and select “Save for later.” We’ll remove that item from your cart and save it in a handy location right below the Shopping Cart itself for future reference.
Why does the item need to be”Saved for later” or removed from the shopping cart and placed underneath it in a “handy location”? I would have thought it would have been just as easy to leave all the items in the shopping cart and allow users to remove any items they don’t want at the checkout itself.
Still, I don’t want to sound too much like a negative-ninny. This is a good update for Microsoft and its customers alike, and should certainly make the process of shopping using Microsoft Store more convenient.
Have you tried the new features in Microsoft Store? Have you found it easier to shop than before? Noticed anything odd? Let us know in the comments below.
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