FIX: Silhouette Studio error occurred. Quit without saving

Milan Stanojevic
by Milan Stanojevic
Deputy Editor
Milan has been enthusiastic about PCs ever since his childhood days, and this led him to take interest in all PC-related technologies. Before joining WindowsReport, he worked as a front-end web developer. Read more
Affiliate Disclosure
  • The Silhouette Studio has encountered an error and must quit message can appear when you try to start the design app.
  • The Silhouette error message can be triggered by a wrong version for your Windows system.
  • This problem can be solved by removing the app data from the software as shown below.
  • You can also fix the error by updating the software to the latest version.
How to fix Silhouette Studio error occurred
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Silhouette Studio is very popular design software that allows you to create a wide range of designs to fit your project.

You can create your own designs from scratch or download some of the designs from the Silhouette Design Store.

Users have reported this issue on Microsoft Answers forums:

I tried downloading and installing the Silhouette software and no matter what I tried it will not work. It will install the program without any problems but as soon as I launch the application it displays a white screen and an error message appears stating Silhouette has failed and must quit.

Silhouette Studio’s An error has occurred. Quit without saving error can be extremely annoying, especially if you couldn’t wait to start creating inside Silhouette Studio software, or if you have a deadline to respect.

No matter what circumstances you find yourself in, getting this error message will stop you from accessing your project.

In this article, we will explore some of the best troubleshooting steps that you can take in order to solve the Silhouette Studio has encountered an error issue on Windows 10 and get back to designing.


What can I do if Silhouette Studio is crashing on Windows 10?

1. Remove AppData for your Silhouette Studio

  1. Close all running instances of Silhouette.
  2. Press Windows Key + R on your keyboard, type %appdata%, and press Enter.appdata Silhouette Studio error occurred
  3. Delete the folder com.aspexsoftware.Silhouette_Studio.Silhouette Studio studio delete Silhouette Studio Quit without saving
  4. Empty the Recycle Bin.
  5. Try opening Silhouette Studio again and see if the problem is fixed.

This folder contains the application data for Silhouette Studio and completely removing it can solve the crashing problem for the software.


2. Clear your Silhouette Studio library

  1. Press Windows Key + R keys on your keyboard, type %programdata%, and press Enter.programdata Silhouette Studio error occurred. Quit without saving
  2. Delete the folder com.aspexsoftware.Silhouette_Studio.8.delete folder Silhouette Studio Quit without saving
  3. Empty the Recycle Bin.
  4. Try opening the Silhouette software again and check if the problem still exists.
  5. Recover the library by following these official steps.

Note: Removing your library from Silhouette will delete all files stored. It is recommended that you back up your projects before you try this step.


3. Update to the latest version of Silhouette Studio

update software Silhouette Studio error occurred
  1. Visit the official Silhouette Studio webpage.
  2. Click the Update Software button and install the latest version.

Note: It is recommended that you choose one of the stable versions of the software (the beta versions can cause this error).


4. Update your PC graphics driver

  1. Press Windows Key + X keys on your keyboard and select Device Manager.device manager Silhouette Studio Quit without saving
  2. Right-click on your graphics card driver and select Update driver.update driver Silhouette Studio error
  3. Wait for the update process to complete, and then try re-opening Silhouette Studio.

In this article, we explored some of the best methods to deal with the Silhouette Studio error occurred. Quit without saving error message.

When you download the Silhouette Studio software make sure that you get the proper version for your operating system. Running a 64-bit version on a 32-bit OS might cause this problem.

Please feel free to let us know if this guide helped you fix the error message, by using the comment section below.

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Avatar 6ixthre3

i have the same issue with my new laptop. The program crash every 2 minutes. What i did was i lower my laptop display.

Avatar Jenny ferguson

I have tried all this and still crashing

Avatar Tomasine R. Lewis

this is so frustrating!!! i’ve tried them all and still getting the errors. new computer and everything, told the same thing about my computer being too slow. even worse, there’s no one to “talk” to, they’ve gotten rid of the live agents!! have no idea what to do!!!

Avatar NiCole

I hAve exactly the same proBlem, getting errors and proGram is too slow. Waiting 5 mins to saVe a file.

Avatar Jan Tyler

Same – I just keep getting the same instructions over and over.

Avatar Melody

Having the same issue now. Did you ever get it resolved?

Avatar Mitch

I recently purchased a new laptop with Windows 10 and a core i5 processor. I was having The same issue with Silhouette crashing with same message of “quit without saving”. I couldn’t worK in silhouette No more that 1 minute before it would crash. After trying all the above suggestion and none of thEm working i went to the Silhouette websiTe aNd Downloaded the windows (32-bit) version instead of the 64 bit version. I have been working in silhouette now for over 2 hours and so Far no issues. HopE this helps someone.

Avatar Ihankarlo Beltran

I have exactly the same problem as you with new laptop and silhouette just letme work for 1-3 minutes and it crash and closed it self with A message: “Silhouette Studio error occurred. Quit without saving”
People from silhouette have to resolve this BIG PROBLEM AS SOON AS POSSIBLE!!!!!!!!

Avatar Rob

waist of time and it would be nice to mention you have to pay for this before all the scanning

Avatar Dawn Pridmore

this does not fix the problem. I have tried this three times, this is a brand new laptop.

Avatar Nyla Bales

My laptop is new also. I follow these instructions and get about 3 minutes til it happens again. This morning it was less than 1 minute. I want to enjoy this again.

Avatar Lori Friedman

I just upgraded and it STILL doesn’t work. I’m going to get my money back and get rid of this whole system if it can’t be fixed

Avatar Lisa Captain

I was running the software on a new laptop. I was told by software support that my processor wasn’t big enough. Not quite sure why they think that because it is 3.9GHz. I am currently back on my 11 year old Windows 7 laptop with a smaller processor and while it’s extremely slow because the laptop is so old, I’m not getting this error at all, ever. I have completed all of the suggested steps multiple times on the new laptop with no success. Clearly, this is a software issue that you need to fix. There are countless posts on Facebook silhouette owner groups of people having this issue.

Avatar Lindsey

Does not work. The longest I was able to run the program was maybe 5 min. Did 2 of the above suggestions. The 3rd was not needed, as this is a brand new laptop and the only thing that has been used on it.

Avatar Albert

This does not fix it, it only is a workaround. Gets you going again to it happens again. A permanent fix is what is needed.

Avatar Betty

My silhouette studio is running on a window 7 system. Everytime i turned it on, it gave me the same message, error, quit without saving. I have followed whats suggested on top with the hope of it getting fixed but problem still there. Is there other solution to this issue? Thanks