- StrongVPN often stops working on your computer exactly when you need it the most.
- To solve that, make sure your antivirus and the server type aren’t making things worse.
- You can find more handy tips for similar issues on our VPN Errors & Solutions webpage.
- Bookmark our VPN Guides Hub too and feel free to use it anytime you need help.
6. Try using a different location or different server type
If StrongVPN doesn’t work on your PC, perhaps the problem is related to the server you’re connecting to. Some users are suggesting to try different server locations or different servers in the same location.
This process requires a bit of trial and error, but it should help you to troubleshoot this issue.
In addition, it’s advised to switch between Windows and Linux servers. Sometimes the issue can be related to the server type, and switching between different server types can help you fix the problem.
7. Try using StrongVPN on a different device
According to users, sometimes this issue can be related to your PC and its settings, and in order to troubleshoot the problem, it’s advised to try using StrongVPN on another device in the same network.
This can be a different PC or your phone. If StrongVPN works on another device, it means that the problem is related to your PC, so you should focus on it and try to pinpoint the issue.
8. Restart your network
In some cases, problems with StrongVPN can occur due to issues with your router. To fix the problem, it’s advised to turn off all network devices including your modem, router, and other network hardware that you might have.
Once you turn off your modem/router, wait for a few moments. After doing that, turn the router/modem back on again. Wait for a few moments while the router boots.
Once your network starts working again, check if the problem is still there. Some users are also suggesting to connect your PC directly to your modem since your router isn’t configured to support PPTP VPN Passthrough.
If connecting the PC directly to the modem solves the problem, be sure to check your router’s settings and enable the PPTP VPN Passthrough feature.
9. Check your date and time
- Right-click the clock icon in the bottom-right corner. Now pick Adjust date/time from the menu.
- In the new window locate Set time automatically option and turn it off.
- Wait for a few moments and turn this feature back on again.
In some cases, StrongVPN might not work if your date and time aren’t correct. Incorrect date or time can cause issues with various certificates, and if there are certificate problems, you might not be able to use your VPN at all.
However, you can fix this problem simply by adjusting your date and time. To do that, follow the steps above.
After doing that, your clock will readjust itself automatically and the problem will be resolved. If you want, you can also click the Change button in order to manually set the date and time.
10. Perform a Clean boot
- Press Windows Key + R to and type msconfig. Now click OK or press Enter.
- The System Configuration should appear. Head over to the Services tab and check to Hide all Microsoft services. Click the Disable all button to disable the selected services.
- Navigate to the Startup tab and click Open Task Manager.
- You should now see the list of all startup applications. Right-click the first entry on the list and choose Disable. Do this until you disable all startup applications.
- Once you disable all startup applications, head back to the System Configuration Click Apply and OK to save changes, and restart your PC.
If you’re having issues with StrongVPN, it’s possible that other applications on your PC are interfering with it and causing this problem.
To fix the issue, it’s advised to disable all startup applications and services. This is fairly simple, and you can do it by following the steps detailed above.
Once your PC restarts, check if the problem is still there. If not, the issue is most likely related to one of the disabled applications or services.
To fix the problem, enable disabled applications and services one by one until you manage to pinpoint the cause of the problem.
Bear in mind that you’ll have to restart your PC or at least logout and log back in after enabling a certain service or an application. Once you find the cause, remove the application, or keep it disabled.
Problems with StrongVPN can leave your system unprotected online, but we hope that you managed to fix this problem with one of our solutions.
Editor’s Note: This post was originally published in December 2018 and has been since revamped and updated in May 2020 for freshness, accuracy, and comprehensiveness.Editor's Note: This article was originally published in December 2018 and was revamped and updated in November 2020 for freshness, accuracy, and comprehensiveness.