Surface Book, Surface Pro 4 get Intel updates for power management

By: Madeleine Dean
2 minute read

Intel has released three drive updates addressing some annoying power management issues in the Surface Book and Surface Pro 4. More specifically, the updates focus on power state transitions and their rechargeable batteries.

The three updates are listed below:

  1. Intel driver update for Intel Xeon E3 – 1200/1500 v5 6th Gen Intel Core Gaussian Mixture Model – 1911
  2. Intel driver update for Intel 100 Series Chipset Family SMBUS – 9D23
  3. Intel driver update for Intel 100 Series Chipset Family PMC – 9D21

For some users, the updates take place automatically while others will have to manually select them. To check whether the updates have already been installed on your device, go to your update history. If the updates have not been downloaded, go to Settings > Update & Security > Windows update > Check for updates.

These updates come in very handy since many users have complained about the sleep mode feature on their Surface devices, with their devices entering sleep mode but with the battery draining extremely fast. Microsoft has acknowledged the problem and issued an apology back in December:

For those of you who’ve had a less-than-perfect experience, we’re sorry for any frustration this has caused. Please know that we’re reading your comments and hearing you loud and clear. Your input is incredibly valuable in helping us address your questions with timely updates and fixes.

Microsoft most likely asked Intel to roll an update out to fix the battery and power issues users had described and today we see the result. However, it seems the updates for Microsoft’s Pro devices tend to land a bit late. Taking into account their high price, the tech giant should step on the gas when a group of users report the same issues.

These three updates come after a previous Microsoft update addressing charging issues in Surface 3.


For various PC problems, we recommend this tool.

This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

  1. Download this PC Repair Tool rated "Excellent" on
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues with Patended Technologies (requires upgrade).

Next up

Best Windows 10 antivirus software to use in 2018

By: Radu Tyrsina
7 minute read

Update – 2018 will soon come to an end and we already have a guide on what is the best antivirus you should get in […]

Continue Reading

These features are out for good with Windows 10 version 1809' By: Sovan Mandal
2 minute read

Microsoft is all set to launch its next big update, Windows 10 version 1809 in October. While that should be a nice piece of news […]

Continue Reading

Windows 10 18H2 builds no longer receive new features

By: Matthew Adams
3 minute read

The Windows 10 October 2018 Update (otherwise 18H2) rollout might now be two to three weeks away. For the last few months, new build previews […]

Continue Reading