The Surface Hub 2X won’t land this year

Teodor Nechita
by Teodor Nechita
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Surface Hub 2X delayed

Those of you that were eagerly awaiting the release of the Surface Hub 2X will probably be disappointed to know that Microsoft has delayed the release.

In fact, recent developments may even show that the Surface Hub 2X  won’t actually be released ever.

For example, Petri.com reported that Microsoft had delayed significantly or possibly decided not to ship at all its Surface Hub 2X model. On Feb. 1, a few days later, a Twitter post confirmed the roadmap change.

Back in 2018, Microsoft stated that they would be delaying the release of the device. As far as customers were concerned, all they got was the release of the Surface Hub 2S back in 2019. This Surface Hub device has most of the same capabilities, but without the tiling and display rotation.

Microsoft continues delivering on the Surface Hub 2S

Regardless, Microsoft is still planning to ship in calendar 2020 its promised 85-inch Surface Hub 2S conferencing system. It will ship the separate Surface Hub display which it announced a year ago, according to the webinar information from The Cat.

As for the device capabilities, it will not come with all of the promised features at launch date. These included IT management, integration, and deployment capabilities.

However, these will be made available via a major update that Microsoft has hinted at. This update will mostly be based on Windows 10 20H1, and the OS will be supported until 2025. This means users won’t have to go through biannual feature updates.

Microsoft’s official statement about what’s going on doesn’t include almost any technical details regarding the device. When asked about the Surface Hub 2X roadmap, Microsoft replied to Petri with the following:

We have an ongoing dialogue with our customers on Hub and are working to align the road map to best meet their needs. The top two priorities for Hub in 2020 are deploying the 85″ device and rolling out an OS update that includes many top features customers have been requesting since Surface Hub 2S launched, including improving IT integration, deployment, and management capabilities at no cost for all version 1 Hubs and Hub 2S devices. We’ll have more to share in the coming months.

How do you think this delay will affect sales for the Surface Hub 2X? Let us know your opinion in the comments section below.