Many users of Surface Pro 3 devices have recently started complaining about decreased battery life and performance on their Surface Pro 3 tablets. But luckily for those who encountered problems with Surface Pro 3 battery, Microsoft promised to fix the issue soon, but nothing more than that.
People who noticed this drop begun to suspect their devices were shipped with defective SIMPLO batteries. However, Microsoft denied these claims by saying that the issues with battery in Surface Pro 3 can be solved with a software fix. The company promised a fixing update, but we’re still waiting for it.
Microsoft posted a message on the Community forums where it confirmed that the battery issue in certain Surface Pro 3 devices is indeed caused by a software problem, and that the fixing update is currently being tested internally. As soon as Microsoft finishes internal testes, it should start pushing the update all affected Surface Pro 3 devices.
Here’s what Microsoft said:
“Thanks for your patience as we’ve worked though the details here. We can now confirm that this Surface Pro 3 battery capacity question is not a hardware issue, but one that can be addressed with a software update. Our team has been working on, and is now testing, an update that will address this. We’ll publish the update as soon as it has passed our quality assurance process. For now, you should not consider replacing your device as an update is pending.”
We don’t know when exactly will Microsoft release this update to Surface Pro 3 users affected by this problem, but we’re going to get you updated as soon as we have more info.
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