Surface Pro 4 stuck in reboot loop after Windows 10 Anniversary Update install

Madeleine Dean By: Madeleine Dean
2 minute read

The Windows 10 Anniversary Update is here but installing it is proving to be quite an issue for some users. Users have reported plenty of installation errors, and it appears that even premium devices are affected by installation issues.

Many Surface Pro 4 users complained about their devices being stuck in a reboot loop when trying to install the Anniversary Update. They used various workarounds to solve this issue, such as running the troubleshooting tool, repairing corrupted files and other such fixes, all to no avail.

What is interesting is that Surface Pro 4 owners already reported reboot loops when they tried to install Insider builds. They all hoped that Microsoft would fix this issue, but it seems the reboot problem is here to stay even on version 1607.

Here’s how one users describes the reboot loop issue

So, I’ve tried to install the update on my SP 4 today, and, after one or two reboot, I’ve ended up in a reboot loop. The installation isn’t complete by this point, and something like “Setting updates up..” or so shows for a fraction of second, and then the system reboots. The only way out of this is to boot into recovery, and roll back to previous build.

Users also disabled the Secure Boot option in BIOS, but this solution didn’t help either. For the time being, Microsoft’s support engineers couldn’t offer a reliable solution to fix the reboot loops, they only offered the same textbook fixes that users already mentioned hadn’t work.

Surface Book and Surface Pro 4 got 18 updates via the Anniversary Update related to the Surface Pen, rear and front camera, the surface touch, the graphics card and also the OED and audio controller.

In case we find a fix for the annoying reboot loop issues on the Surface Pro 4, we’ll update this article as soon as possible.

RELATED STORIES YOU NEED TO CHECK OUT:

For various PC problems, we recommend this tool.

This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

  1. Download this PC Repair Tool rated "Excellent" on TrustPilot.com.
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues with Patented Technologies (requires upgrade).

Discussions

Next up

Update KB4470200 blocks problematic Insider build on Nuvoton PCs

Giles Ensor avatar. By: Giles Ensor
2 minute read

The cumulative update KB4470200 for Windows 10 Fast Ring has just launched in the November Patch Tuesday roll out, and it packs two important fixes. Grab […]

Continue Reading

Download KB4467697, KB4467703 to fix high CPU usage issues

Giles Ensor avatar. By: Giles Ensor
2 minute read

We continue our Patch Tuesday series. Two more updates for you in this article – KB4467697 and KB4467703, which both are an attempt to fix an issue […]

Continue Reading

Windows 10 KB4467708, KB4464455 fix black screen and camera issues

Giles Ensor avatar. By: Giles Ensor
3 minute read

In this article, we are going to be talking about two November 2018 Patch Tuesday updates – KB4467708 and KB4464455. Both these updates are quality improvement […]

Continue Reading