Is Teams an unfair Slack competitor? Microsoft disagrees

Don Sharpe
by Don Sharpe
Author
0 Comments
Download PDF

  • Slack accuses Microsoft of shoving Teams down the throats of Office 365 users.
  • Microsoft spokesperson says the company is simply giving customers what they want by integrating video conferencing with workforce collaboration in Teams.
  • For more updates on Teams and Slack, check out the Collaboration Software page.
  • You can always come back to the News hub for the latest Microsoft/Windows tech events and stories. 
Slack files case against Teams

The number of Microsoft Teams daily active users should be approaching 100 million by now if it was 75 million back in April. As for Slack, the company hasn’t publicly revealed the platform’s usage figures since October last year when it had 12 million active users per day.

But one thing is clear: Microsoft’s workforce collaboration tool overtook Slack in terms of popularity, but the latter won’t take it lying down.

Slack accuses Teams of antitrust behavior

In a move that could potentially interfere with Teams/Microsoft 365 integration, Slack filed a competition claim against Microsoft with the European Commission.

The San Francisco company argues that Microsoft shoves Teams down Office 365 users’ throughts. To add insult to injury, users can’t remove the cloud-based collaborative tool, claims Slack.

So, the company wants Microsoft forced to offer Teams as a separate product.

They created a weak, copycat product and tied it to their dominant Office product, force installing it and blocking its removal, a carbon copy of their illegal behavior during the ‘browser wars.’ Slack is asking the European Commission to take swift action to ensure Microsoft cannot continue to illegally leverage its power from one market to another by bundling or tying products.

In a quick rejoinder, Microsoft spokesperson told the Verge that the company is simply offering customers what they want. In other words, Teams is growing rapidly because it integrates video conferencing with workforce collaboration.

Not offering video conferencing has negatively affected Slack, argues the Microsoft spokesperson.

With that said, Teams tends to be the most natural option to Microsoft 365 enterprise users, compared with rivals like Slack. But that would likely change if Teams were to break free of Office 365.

What’s your take on the current state of Teams/Slack rivalry? You’re welcome to leave your views or suggestions in the comments section below.