Waze not working: No network connection [Quick Fix]

by Tashreef Shareef
Tashreef Shareef
Tashreef Shareef
Windows & Software Expert
Tashreef Shareef is a software developer turned tech writer. He discovered his interest in technology after reading a tech magazine accidentally. Now he writes about everything tech from... read more
Affiliate Disclosure
  • Experiencing Waze connection issues? If so, you can fix it by disabling certain features. 
  • The problem can be caused due to your network cellular settings, so be sure to check that. 
  • Another potential reason may be the application cache that stores significant data over time.

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For the daily commuters, Waze offers excellent features to save time by offering directions and updates on traffic. However, sometimes you encounter Waze unable to connect to GPS issues in Android and iOS devices.

This connectivity issue can happen unexpectedly and limit your access to transport apps like Waze. According to users which experienced the same problem, it can be due to network issues or GPS broken services.

However, the problem can be also caused by the app itself and you should consider practical solutions regarding your phone or in the application settings.

This issue can occur due to several reasons including app as well as smartphone issues. Several Waze users have reported this issue in the Reddit Community forum.

Why is getting Waze no GPS reception?

It’s possible that your settings are interfering with the app, and if this happens, Waze won’t be able to update maps.

This means that features such as Waze send ETA won’t work on your phone. To make this works, Waze won’t show any traffic reports if you encounter this issue.

Luckily, there are ways to fix this issue, and this guide will show you how to do it.

In the US on an iPhone.
Network settings reset  Location settings off, phone reset, back on  Location settings reset  Check GPS is working with Google & Apple Maps Signed out of Waze & logged back in
Waze app still won’t / can’t find GPS

Follow this article to fix Waze not being able to connect to GPS issues in your smartphone.

How do I fix Waze not able to connect to GPS?

1. Disable Cellular Network

One solution that seems to have worked for other users is to disable the Cellular Network preference in the settings and restart the phone.

For iPhone

  1. On your iPhone, go to Settings. Tap on Cellular.
  2. Now select Cellular Data Options.
  3. Disable 4G or LTE option that you have in the settings.
  4. Restart your iPhone.
  5. After the restart, launch Waze and check if the GPS is working.
  6. Make sure you enable the cellular network from the setting.

For Android

  1. From the Home Screen, tap on Settings. Go to Network & internet.
  2. Head over to SIM cards & mobile networks.
  3. Disable the VoLTE option.
  4. Tap on your network provider name and change the Preferred network to 2G/3G.
  5. Restart the phone and launch Waze. Check if the issue is resolved.
  6. Also, enable VoLTE option along with the preferred network back.

Following this step-by-step guide often helped the users to resolve Waze GPS connection issues so it might resolve the problem efficiently on Android or iOS devices.

Hence, check your phone network settings and change them accordingly in order to repair the connection troubles.

2. Clear app cache data

  1. From the home screen, tap on Settings.
  2. Scroll down to Apps.
  3. Tap on Manage Apps and wait for the apps list to load.
  4. Locate and tap on Waze.
  5. At the bottom of the page, tap on Clear Data.
  6. Choose Clear Cache and tap on Yes to confirm the action.
  7. Tap on Force stop and select Yes to confirm the action.

You can use this solution to clear data on Android or iOS apps and eliminate useless data stored on the app. This way, you can troubleshoot the error and also resolve the connection issue.

3. Use Speedify

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If you’re having problems with any connection, be it on your phone or PC, you can fix them with Speedify software.

The app will combine multiple connections for maximum performance and ensure you have a stable connection at all times.

The app works with Wi-Fi, cellular, Ethernet, tethered and satellite connections, so if you’re connection is dropping, this app will surely help.

Get Speedify

4. Reinstall Waze app

  1. If nothing seems working, try uninstalling and reinstalling the app.
  2. From the home screen, tap and hold on the Waze app icon.
  3. Select Uninstall from the options.
  4. Tap on Yes to confirm the action.
  5. Once the app is uninstalled, restart the phone. It is important to restart the phone. Installing the app without restarting the phone did not work in our taste.
  6. Open the Play Store and install the Waze app.
  7. Launch the app and log in with your credentials.

If the Waze issue only occurs while using it with the CarPlay, then disable CarPlay and try again. You can disable CarPlay by doing the following:

  1. Select Settings.
  2. How go to General and select CarPlay.
  3. Select your model and turn the feature off.

This is due to Apple blocking third-party apps from accessing GPS while using CarPlay.

5. Test your GPS

  1. Open Google Play Store.
  2. Type in the search bar and press Enter
  3. Choose a specific GPS testing app and Install it.
  4. Open the app and check your location outside.  

This helpful method will help you to check the connectivity problem with Waze by testing your GPS status with a dedicated app.

It can be applied on both Android and Mac devices, so you only have to follow the steps above and test if your GPS works properly.

In case this is the cause for Waze not connecting, you should contact the support for your mobile device to resolve the issue.

What can I do if Waze says No network connection?

Sometimes reinstalling the app can be the best way to fix this issue. Alternatively, you can check if your GPS sensor is working properly in other apps.

App cache can also cause this issue, so try clearing it on your phone. If that doesn’t work, the last option would be to reinstall the app.

In conclusion, following the steps in this article you can fix the Waze unable to connect to GPS issues in your Android and iOS devices.

This isn’t the only connectivity issue that users had, and we wrote about other problems in our Waze Bluetooth not working guide, so be sure to check it out.

Tell us if one of our solutions fixed the connectivity issue on Waze and how it turned out for you. Please do share your experience in the comments section below.

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