FIX: Wi-Fi keeps disconnecting on laptop

Radu Tyrsina
by Radu Tyrsina
Founder & Editor-in-Chief
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  •  The first step is to go ahead and uninstall the wireless adapter, then restart your system and let Windows automatically reinstall the adapter to see if this basic solution works.
  • The next steps are to run the Network troubleshooter and to uninstall the Network Card device.
  • We wrote plenty of articles about Wi-Fi issues so if you encounter any other, be sure to bookmark our Wi-Fi problems hub.
  • In our Laptop & computer issues hub, you will find the most useful troubleshooting guides for your laptop, computer, and their components.
WiFi Getting Disconnected Frequently fix

Solution 10 – Use Google DNS

According to users, problems with WiFi can occur due to your DNS.

Several users reported that WiFi is getting disconnected frequently, but after switching to Google’s DNS, the issue was resolved instantly. To switch to Google’s DNS, you need to do the following:

  1. Follow Steps 1-4 from Solution 5 to open your network’s properties.
  2. Select Internet Protocol Version 4 (TCP/IPv4) and click on Properties.
    WiFi not getting detected
  3. When the Properties window opens, select Use the following DNS server addresses. Set Preferred DNS server to 8.8.8.8 and Alternate DNS server to 8.8.4.4. Click on OK to save changes.
    WiFi disconnects when other devices connect

After switching to Google’s DNS, the problem with WiFi should be completely resolved.


Solution 11 – Change your connection to Private

According to users, this problem can occur if your network is set to Public. Public networks use different security settings, and in order to fix this problem, you need to change your connection type to Private.

To do that, just follow these steps:

  1. Press Windows Key + X and choose Network Connections from the menu.
    WiFi disconnects with VPN
  2. Click on Change connection properties.
    WiFi gets disconnected after sleep
  3. Enable Make this PC discoverable and save changes.
    WiFi getting disconnected err_internet_disconnected

After turning this option on, your network will change from Public to Private and problems with WiFi should be resolved.


Want more tips to protect your privacy on public networks? Here you have them!


Solution 12 – Prevent Thinkvantage Access Connections from starting

Third-party applications can frequently interfere with Windows and cause this problem to appear.

According to users, it seems that Thinkvantage Access Connections is causing this problem.

This application is usually installed on Lenovo’s devices, so if you’re using Lenovo laptop, it’s possible that you have this application running in the background.

To fix this problem, you need to stop this application from running by doing the following:

  1. Press Ctrl + Shift + Esc to open Task Manager.
  2. When Task Manager opens, locate Thinkvantage Access Connections in the list of processes, right click it and choose End task.
    Laptop keeps disconnecting from WiFi
  3. Now navigate to Startup tab and disable all processes related to Access Connections.

After doing that, the application won’t start automatically with Windows anymore and you won’t have any problems with WiFi.


Solution 13 – Set your wireless frequency to 5GHz

There are two types of wireless connections, 2.4GHz and 5GHz, and if you’re using 5GHz network adapter, you might experience this problem.

According to users, if your WiFi is getting disconnected frequently you just need to change your router’s settings and switch to 5GHz connection.

To see how to change your router’s settings, be sure to check your router’s manual for detailed instructions. It’s also work mentioning that older routers don’t support 5GHz frequency, so keep that in mind.


While you’re at changing your wireless options, use one of these tools to improve your WiFi connection!


Solution 14 – Change WiFi Channel Width

According to users, if your WiFi is getting disconnected, the issue might be related to channel width. To fix this problem, you need to change your adapter settings by doing the following:

  1. Open your wireless adapter’s properties by following Steps 1-5 from Solution 5.
  2. Navigate to Advanced tab and change the WiFi Channel Width from 2.4 to Auto. Click OK to save changes.

After making the necessary changes your wireless connection should start working without any problems.


Solution 15 – Disable WiFi Sense feature

According to users, if your WiFi is getting disconnected frequently, it might be due to WiFi Sense feature. To fix this problem, you’ll have to disable WiFi Sense on your Windows 10 PC. To do that, you just need to follow these steps:

  1. Open the Settings app and go to Network & Internet section.
  2. In the left pane choose Wi-Fi and click on Manage Wi-Fi settings.
  3. Now disable Connect to suggested open hotspots and Connect to networks shared by my contacts options.

After disabling these options, the problem should be resolved and your WiFi connection should start working without any problems.


Ok, now these solutions should have solved your problem. Let us know be leaving your comment below if you still encounter issues and we’ll try to work on this together.

Editor’s Note: This post was originally published in April 2019 and has been since revamped and updated in April 2020 for freshness, accuracy, and comprehensiveness.

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