Microsoft acknowledges Windows 10 April Update freezes PCs

Less than a 1 minute read
Windows 10 April Update PC freeze

Home » News » Microsoft acknowledges Windows 10 April Update freezes PCs

Many Windows 10 April Update users complained about random computer freezes after installing the update. As we pointed out in a previous post, this problem is indeed related to using Google Chrome and other Windows 10 built-in apps.

Well, Microsoft has now officially acknowledged the problem and promised to deliver a hotfix on May 8.

Microsoft is aware that some devices running the Windows 10 April 2018 Update (version 1803) may hang or freeze when using certain apps, such as “Hey Cortana” or Chrome.
Microsoft is working on a solution with the goal of including it in the next regular monthly update, currently targeted for a release date of May 8, 2018.

The company also offered two temporary workarounds that you can use until the hotfix is deployed:

  1. Try a Windows key sequence to wake the screen. So, if you have a keyboard connected, press the Windows logo key + Ctrl + Shift + B at the same time. If you’re using a tablet, then press both the volume-up and volume-down buttons, three times within 2 seconds. If this quick workaround did the trick, you should hear a short beep sound and the screen will blink or dim while the OS refreshes the screen.
  2. If you’re experiencing these OS freezes on a laptop, try closing and opening the laptop lid.

For additional information on how to fix computer freezes, check out the troubleshooting guides below:

Discussions

Next up

How to fix Update Orchestrator Service high CPU usage

Alexandru Voiculescu By: Alexandru Voiculescu
2 minute read

Update Orchestrator Service is an essential feature for Windows updates. However, many people encountered a major issue with the service. Users reported high CPU usage […]

Continue Reading

Top 5 design software to create artistic bags and backpacks

Vladimir Popescu avatar. By: Vladimir Popescu
Less than a 1 minute read

In order to design every aspect of a great looking bag or backpack, you will need to be able to design shapes (2D panels). These […]

Continue Reading

Fix the Error opening file message in Paint.NET

Vladimir Popescu avatar. By: Vladimir Popescu
3 minute read

A large number of users have seen the Error opening file message in Paint.NET. This error is more common than you might think. This issue […]

Continue Reading